Remote WFM Forecasting Analyst I

Blueface Ltd is hiring an Analyst 1 for Workforce Management in Colorado. The role involves monitoring call center metrics, ensuring service level compliance, and providing data analysis to improve efficiency. Candidates should be proficient in Microsoft Excel and have experience with Workforce Management tools, ideally Aspect’s eWFM. A Bachelor's degree is preferred, along with excellent communication and analytical skills. Competitive compensation is offered in the range of $22.12 - $33.17 hourly.
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