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IT Support Specialist

Convergenz, New York, NY, United States


Qualifications

At least 5 years of experience in a technical environment.
At least 5 years of experience with troubleshooting hardware and software problems.
At least 3 years of experience with hardware and software installations.
At least 3 years of experience with MacOS, including system image deployment, maintenance, software, and system testing, and encryption and security tools (McAfee and File Vault).
At least 3 years of experience with productivity tools running on Windows and Mac’s, including Google G Suite and Zoom.
At least 2 years of experience supporting a medium to large Windows and Mac environment.
At least 2 years of experience with platform management and integration, preferably JAMF Casper Suite, SCCM or equivalent.

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