Home Care Scheduler
HomeWell Care Services, Clearwater Beach, FL, United States
Scheduler/Operations Assistant
HomeWell Cares Services is a rapidly growing home care agency. We are looking for a motivated individual to be our scheduler/operations assistant.
The duties of this position include directing/handling phone calls from clients and caregivers with compassion and staffing cases with caregiver skill and client care in mind. The successful candidate will perform various supervisory activities related to scheduling caregivers to clients, timecard processing, and other responsibilities as needed.
The ideal candidate should have clerical and scheduling experience, preferably in home care scheduling. They should also have their own vehicle, have a positive attitude under pressure and be able to effectively multitask in a high functioning office environment. Ultimately, a successful candidate will relieve the overflow of work in the office and assist the overall production of the Operations team, with growth potential into an Operations Manager/Director role.
Responsibilities and Duties
Provides administrative support to ensure efficient operation of the office, including but not limited to:
Schedules the daily activities of caregivers, answers telephone, takes inquiries or messages in an upbeat, professional manner
Handles client and caregiver issues both inside outside of normal business hours
Communicates continually with associates and clients to evaluate service
Serves as a team player within an office environment
Maintains documentation client and caregiver activity in Wellsky/ClearCare
Responds promptly and courteously to all clients' calls.
Serves as liaison between associates and Operations Manager
Maintains integrity in every interaction with caregivers and clients
Maintains professionalism in all interactions
Ability to multitask in a high functioning office environment
Ability to problem solve and make decisions in a fast-paced environment
Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual
Other duties as assigned by Operations leadership
Qualifications and Skills
High School graduate or equivalent.
Strong Preference
will be given to candidates having demonstrated experience using WellSky / ClearCare
Preferred
1+ year of scheduling experience, preferably in home care
Benefits
Competitive salary based on experience
Eligibility for performance-based bonuses
Liability Insurance
Worker's Compensation
Reemployment Benefits
Paid Time-Off (PTO)
Industry Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.
HomeWell Cares Services is a rapidly growing home care agency. We are looking for a motivated individual to be our scheduler/operations assistant.
The duties of this position include directing/handling phone calls from clients and caregivers with compassion and staffing cases with caregiver skill and client care in mind. The successful candidate will perform various supervisory activities related to scheduling caregivers to clients, timecard processing, and other responsibilities as needed.
The ideal candidate should have clerical and scheduling experience, preferably in home care scheduling. They should also have their own vehicle, have a positive attitude under pressure and be able to effectively multitask in a high functioning office environment. Ultimately, a successful candidate will relieve the overflow of work in the office and assist the overall production of the Operations team, with growth potential into an Operations Manager/Director role.
Responsibilities and Duties
Provides administrative support to ensure efficient operation of the office, including but not limited to:
Schedules the daily activities of caregivers, answers telephone, takes inquiries or messages in an upbeat, professional manner
Handles client and caregiver issues both inside outside of normal business hours
Communicates continually with associates and clients to evaluate service
Serves as a team player within an office environment
Maintains documentation client and caregiver activity in Wellsky/ClearCare
Responds promptly and courteously to all clients' calls.
Serves as liaison between associates and Operations Manager
Maintains integrity in every interaction with caregivers and clients
Maintains professionalism in all interactions
Ability to multitask in a high functioning office environment
Ability to problem solve and make decisions in a fast-paced environment
Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual
Other duties as assigned by Operations leadership
Qualifications and Skills
High School graduate or equivalent.
Strong Preference
will be given to candidates having demonstrated experience using WellSky / ClearCare
Preferred
1+ year of scheduling experience, preferably in home care
Benefits
Competitive salary based on experience
Eligibility for performance-based bonuses
Liability Insurance
Worker's Compensation
Reemployment Benefits
Paid Time-Off (PTO)
Industry Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.