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Quality Specialist

Intellectt Inc, Florida, NY, United States


Overview
We are seeking an experienced professional with a strong background in

Supply Chain and Quality

to support service center operations. This role focuses on quality compliance, process harmonization, and cross-functional collaboration across service sites.

Responsibilities

Serve as the point of contact for quality and compliance across Service Centers

Ensure execution and compliance of Quality System (QS) procedures at service sites

Lead and support transformation initiatives and transfer projects

Harmonize and monitor quality system processes, including:

Training programs

Quality agreements deployment

Support standardization of service procedures related to device service and repair

Provide project leadership and drive improvements through analytical problem-solving

Collaborate with Service Operations and Supply Chain teams for global process alignment

Support resolution of:

Nonconformances

CAPAs (Corrective and Preventive Actions)

Audit observations related to Installation & Services

Support training and change management activities

Qualifications

8–10 years of experience in Supply Chain, Quality, or Compliance roles

Strong understanding of:

Quality Systems (QS)

CAPA & Nonconformance handling

Audit and compliance frameworks

Experience in process harmonization and global operations

Strong cross-functional collaboration skills

Excellent analytical and problem-solving abilities

Experience in medical devices or regulated industries is highly preferred

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