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DoubleTree at The Entrance To Universal Orlando - Catering & Convention Services

Aimbridge Hospitality, Orlando, FL, United States


Overview

Join our team as a Catering & Convention Services Manager! Step into a pivotal role as a Catering & Convention Services Manager where you’ll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you’ll manage food and beverage sales goals, service clients/groups, and ensure every event exceeds expectations. Your expertise will shine as you collaborate with the Director of Sales or Director of Catering/Convention Services, helping the hotel achieve revenue, satisfaction scores, and sales targets.
This position is an overtime eligible manager (OEM); overtime does apply and is calculated accordingly.
Responsibilities

Rock the Revenue: Crush sales and satisfaction targets like a superstar—whether it’s meeting planner scores, guest delight, or food and beverage sales, you make it all happen. You’re the numbers hero who knows how to turn goals into wins!
Client Connections: Pick up the phone, lead eye-opening tours, and roll out the red carpet for every client—your charm is the secret sauce that keeps them coming back. You build relationships that last longer than the dessert at the banquet!
Market Maven: Keep your finger on the pulse of industry trends, always a step ahead to spot new opportunities. Your market savvy ensures our property stays ahead of the curve and the competition.
Event Extraordinaire: Plan and execute events with flair, making sure every detail is just right and all changes are handled smoothly. From banquet orders to last-minute pivots, you deliver flawless experiences every time.
Community Champ: Shine at local events and stay visible in community circles, helping us build a reputation everyone remembers. When special promotions or sales blitzes roll around, you’re the enthusiastic team player who brings the energy!
Education & Experience

High school diploma (or equivalent) required; prior convention, event, or catering sales experience preferred.
Creative thinker with food, beverage, and event knowledge; strong verbal and written communication skills for negotiation and sales.
Valid driver’s license for the applicable state; proficient in Microsoft Office.
Proven ability to work independently, multitask, organize, and present professionally.
Benefits

Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Property Information

Our DoubleTree by Hilton at the Entrance to Universal Orlando offers modern guest rooms and comforting amenities. Guests can enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service they will experience. Just steps from Universal Orlando Resort, our hotel is within walking distance of Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay Water Theme Park and Universal CityWalk. We are also a short distance from all of Orlando's popular attractions, like The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando, Walt Disney® World Resorts, Camping World Stadium, Amway Center, home of the Orlando Magic, and Exploria Stadium, home of the Orlando City and Orlando Pride soccer teams. Our full-service hotel features several dining options on property, including a full-service Starbucks® and our Sunshine Café, offering a full breakfast buffet and made to order omelets. From tasty burgers to pizza made with fresh dough, Pizza, Burgers and More satisfies our guest’s all-day cravings. And in the evening, they can enjoy a delicious dinner and drinks at our American Grill and Bar, serving American cuisine. We also offer a 24-hour fitness center, a junior Olympic sized pool, kids splash area, and an oversized whirlpool tub. Our property can host large meetings with 63,000 sq. ft. of flexible meeting space, including 19,624 sq. ft. of exhibit space.

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