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Tailored Care Manager

Easterseals PORT, Wilmington, NC, United States


1410 Commonwealth Dr
1410 Commonwealth Dr
Suite 103A
Wilmington, NC 28403, USA
At Easterseals PORT Health, we're dedicated to improving the lives, health, and well-being of individuals and families impacted by substance use and mental health challenges. We're currently looking for a compassionate and committed

Tailored Care Manager

to become part of our supportive, multidisciplinary Tailored Care Management (TCM) team in

Wilmington, NC . This is a unique opportunity to be part of a team focused on delivering whole-person, integrated care—where your work truly matters and makes a lasting impact in the community.
Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!
Your Role in Our Mission
Easterseals PORT Health’s Tailored Care Management (TCM) team is committed to delivering whole-person, integrated care that truly makes a difference. As a

Tailored Care Manager , you’ll play a vital role in supporting individuals by evaluating their needs, developing personalized care plans, and coordinating services that address physical and mental health, social determinants of health, and other life challenges. This is a meaningful, hands‑on role with the opportunity to

travel throughout Wilmington, NC and surrounding counties , helping close gaps in care and improving lives in the community every day.
Why Join Us?
As a valued member of our team, you’ll earn a competitive salary ranging from

$53,000 to $56,000

annually, based on your experience and qualifications. This

full-time

role offers a

non‑traditional Monday–Friday schedule , with rotating on‑call responsibilities. We value work‑life balance and strive to provide a supportive environment that allows you to manage your professional and personal commitments effectively.
We also offer competitive benefits for benefits eligible positions, including:
Generous

paid time off

and

paid holidays
Medical, dental, and vision insurance

options
Life and disability insurance

for added peace of mind
A

retirement plan

to help you invest in your future
Access to an

Employee Assistance Program

and

legal services

when needed
Mileage reimbursement

for work‑related travel
What We’re Looking For
We’re seeking a compassionate, driven professional with a passion for helping others and connecting clients to vital community resources. This role requires flexibility to provide services in various community settings and participate in rotating after‑hours support.
We also require:
Bachelor’s degree

in a field related to health, psychology, sociology, social work, nursing or another relevant human services area. Master’s level degree preferred.
Eligible for

Qualified Mental Health Professional (QMHP)

credentialing
Minimum 2 years of experience

with mental health and/or substance use populations
Proficiency in Microsoft Office and Electronic Health Records (EHR)
Valid driver’s license, current auto insurance, and a clean driving record
Strong communication skills and the ability to work independently
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in‑person and telehealth service delivery. Our 2,600‑member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an

Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL)

organization.
Applicants of all abilities are encouraged to apply!
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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