Organizational Lead (all genders) Application Management Services - Bretten
SEEBURGER AG, New Bremen, OH, United States
Organizational Lead (all genders) Application Management Services - Bretten
Location: Bretten, DE, 75015
Division/Department: Cloud-/Managed Services
Experience: Management
“Accelerating business to improve the lives of people”. This is our purpose statement and encapsulates what we enthusiastically do every day. We integrate our customers’ IT systems to make sure that the right data is at the right place at the right time when they digitalize their processes. Companies need their systems to talk to each other to ensure that cars roll off the factory line, that everyone receives their payments on time, and that you can buy what you need from a supermarket.
Our success story began in 1986, when we helped the German automotive industry to digitalize their paper-based supply chains. Today, SEEBURGER is a leading global B2B software provider with more than 1,000 business accelerators in 15 countries worldwide and over 10,000 satisfied customers that rely on our innovative solutions.
Application Management Services (AMS)
complement the technical integration services of SEEBURGER AG by providing holistic, service‑oriented support. Customers who have booked AMS benefit from the stable operation of their technical integration services, fast incident resolution, smooth implementation of changes, and proactive prevention of issues throughout the service lifecycle. By combining platform operations, customer support, and integration services with AI‑powered analytics and automation, AMS ensures a reliable and highly available operation, enabling customers to focus on their core business.
The
Organizational Lead (O)
is responsible for the operational setup, governance, and scalability of an agile organization (“Value Stream Organization”) and leads it together with a Business Lead (B) and a Technology Lead (T). Together, the three BOT roles act as strategic decision makers within the framework of the SEEBURGER corporate strategy.
In this setup, the three roles jointly ensure that more than 200 employees operate as one integrated unit— guided by the strategic and commercial direction set by the Business Lead, and by the technical quality and architectural compliance ensured by the Technology Lead.
The Role
The Organizational Lead (O) is accountable for operational excellence, scalability, governance, and people leadership within the global AMS Value Stream. The role designs and continuously evolves the organizational and operational foundation for
scalable, predictable, and agile service delivery , establishing an
agile operating model
that enables effective coordination, transparency and outcome‑oriented steering.
The Organizational Lead holds formal leadership responsibility for multiple People Leads, including performance management, people development, and leadership alignment.
In close collaboration with the Business Lead and the Technology Lead, the Organizational Lead translates strategic goals and priorities into a resilient operating model. This includes ensuring that teams, processes, and governance structures support stable operations, smooth implementation of changes, and continuous improvement across the full AMS service lifecycle.
Key focus areas of the role include:
Operational Governance & Organizational Steering
Translate business strategy and priorities into a stable, compliant operating model for AMS
Design and evolve organizational structures, roles, processes, and governance frameworks
Ensure transparency, consistency, and reliable execution across teams
Process Excellence & Continuous Improvement
Operationalize value-driven priorities through standardized, efficient delivery processes
Identify structural inefficiencies and drive continuous operational improvement
Enable a scalable, future‑ready operating model, including AI‑supported approaches
Internal Synchronization & Cross‑Functional Alignment
Ensure seamless alignment and execution across functions
Enable effective collaboration with Strategy Board, Consulting, Product Management, Sales, and Operations
Facilitate governance, decision making, and synchronization formats to support business priorities
Organizational Development & Change Management
Lead organizational change initiatives required to support AMS growth and evolution
Anchor SEEBURGER’s culture, collaboration principles, and leadership mindset in daily operations
Support teams and leaders through scaling, transformation, and structural change
Establish leadership frameworks, role clarity, and team enablement structures
Ensure transparent responsibilities, interfaces, and career paths across the Value Stream
Partner with HR to build and sustain a unified, global AMS operating model
Your Profile
You are an analytical, structured and people‑oriented organizational leader with a deep understanding of modern service organizations. You bring:
Experience in organizational development, process management or service delivery structures , ideally in an international environment
Strong analytical and structural thinking
to recognize systemic issues and translate them into clear, sustainable improvements
Governance & compliance expertise , especially in process‑driven organizations
Hands‑on experience in
workshop facilitation, moderation and change management .
Excellent communication and stakeholder management skills
across all functional areas and levels
Ability to translate complex organizational needs into clear, efficient, and scalable processes; experience in agile operating models, including OKR‑based steering and cross‑team planning synchronization
Flexible work : Trust‑based working hours, remote work, and up to 20 days opportunity for workation
Vacation & leisure : 30 vacation days plus extra days off for volunteer work and on your birthday
Financial extras : Christmas bonus, subsidy for company pension scheme, childcare allowance, bike leasing, Germany ticket, tax‑free benefits via Edenred, and private accident insurance
Training : Digital learning platforms, internal and external training offers
EGYM Wellpass : Access to thousands of sports and wellness offers
Health & well‑being : Stress prevention, health days, vaccinations, quiet and relaxation room
Work environment : Modern work at the campus with coffee bar, cafeteria, and free drinks
Events & team spirit : Summer and winter parties, afterworks, sports groups, own band as well as participation in events like B2Run
Benefit from being part of a globally renowned company that is driving digitalisation forward. We continue to grow - and so can you! It is important to us that you can fully utilize your talents and strengths and go your own way, regardless of whether you are aiming for a specialist or management career. With our expertise and growth in a future‑oriented industry, we offer a wide range of opportunities and secure jobs. At SEEBURGER, we value the supportive atmosphere and family environment.
Sounds exciting? Become a Businessaccelerator today!
#J-18808-Ljbffr
Location: Bretten, DE, 75015
Division/Department: Cloud-/Managed Services
Experience: Management
“Accelerating business to improve the lives of people”. This is our purpose statement and encapsulates what we enthusiastically do every day. We integrate our customers’ IT systems to make sure that the right data is at the right place at the right time when they digitalize their processes. Companies need their systems to talk to each other to ensure that cars roll off the factory line, that everyone receives their payments on time, and that you can buy what you need from a supermarket.
Our success story began in 1986, when we helped the German automotive industry to digitalize their paper-based supply chains. Today, SEEBURGER is a leading global B2B software provider with more than 1,000 business accelerators in 15 countries worldwide and over 10,000 satisfied customers that rely on our innovative solutions.
Application Management Services (AMS)
complement the technical integration services of SEEBURGER AG by providing holistic, service‑oriented support. Customers who have booked AMS benefit from the stable operation of their technical integration services, fast incident resolution, smooth implementation of changes, and proactive prevention of issues throughout the service lifecycle. By combining platform operations, customer support, and integration services with AI‑powered analytics and automation, AMS ensures a reliable and highly available operation, enabling customers to focus on their core business.
The
Organizational Lead (O)
is responsible for the operational setup, governance, and scalability of an agile organization (“Value Stream Organization”) and leads it together with a Business Lead (B) and a Technology Lead (T). Together, the three BOT roles act as strategic decision makers within the framework of the SEEBURGER corporate strategy.
In this setup, the three roles jointly ensure that more than 200 employees operate as one integrated unit— guided by the strategic and commercial direction set by the Business Lead, and by the technical quality and architectural compliance ensured by the Technology Lead.
The Role
The Organizational Lead (O) is accountable for operational excellence, scalability, governance, and people leadership within the global AMS Value Stream. The role designs and continuously evolves the organizational and operational foundation for
scalable, predictable, and agile service delivery , establishing an
agile operating model
that enables effective coordination, transparency and outcome‑oriented steering.
The Organizational Lead holds formal leadership responsibility for multiple People Leads, including performance management, people development, and leadership alignment.
In close collaboration with the Business Lead and the Technology Lead, the Organizational Lead translates strategic goals and priorities into a resilient operating model. This includes ensuring that teams, processes, and governance structures support stable operations, smooth implementation of changes, and continuous improvement across the full AMS service lifecycle.
Key focus areas of the role include:
Operational Governance & Organizational Steering
Translate business strategy and priorities into a stable, compliant operating model for AMS
Design and evolve organizational structures, roles, processes, and governance frameworks
Ensure transparency, consistency, and reliable execution across teams
Process Excellence & Continuous Improvement
Operationalize value-driven priorities through standardized, efficient delivery processes
Identify structural inefficiencies and drive continuous operational improvement
Enable a scalable, future‑ready operating model, including AI‑supported approaches
Internal Synchronization & Cross‑Functional Alignment
Ensure seamless alignment and execution across functions
Enable effective collaboration with Strategy Board, Consulting, Product Management, Sales, and Operations
Facilitate governance, decision making, and synchronization formats to support business priorities
Organizational Development & Change Management
Lead organizational change initiatives required to support AMS growth and evolution
Anchor SEEBURGER’s culture, collaboration principles, and leadership mindset in daily operations
Support teams and leaders through scaling, transformation, and structural change
Establish leadership frameworks, role clarity, and team enablement structures
Ensure transparent responsibilities, interfaces, and career paths across the Value Stream
Partner with HR to build and sustain a unified, global AMS operating model
Your Profile
You are an analytical, structured and people‑oriented organizational leader with a deep understanding of modern service organizations. You bring:
Experience in organizational development, process management or service delivery structures , ideally in an international environment
Strong analytical and structural thinking
to recognize systemic issues and translate them into clear, sustainable improvements
Governance & compliance expertise , especially in process‑driven organizations
Hands‑on experience in
workshop facilitation, moderation and change management .
Excellent communication and stakeholder management skills
across all functional areas and levels
Ability to translate complex organizational needs into clear, efficient, and scalable processes; experience in agile operating models, including OKR‑based steering and cross‑team planning synchronization
Flexible work : Trust‑based working hours, remote work, and up to 20 days opportunity for workation
Vacation & leisure : 30 vacation days plus extra days off for volunteer work and on your birthday
Financial extras : Christmas bonus, subsidy for company pension scheme, childcare allowance, bike leasing, Germany ticket, tax‑free benefits via Edenred, and private accident insurance
Training : Digital learning platforms, internal and external training offers
EGYM Wellpass : Access to thousands of sports and wellness offers
Health & well‑being : Stress prevention, health days, vaccinations, quiet and relaxation room
Work environment : Modern work at the campus with coffee bar, cafeteria, and free drinks
Events & team spirit : Summer and winter parties, afterworks, sports groups, own band as well as participation in events like B2Run
Benefit from being part of a globally renowned company that is driving digitalisation forward. We continue to grow - and so can you! It is important to us that you can fully utilize your talents and strengths and go your own way, regardless of whether you are aiming for a specialist or management career. With our expertise and growth in a future‑oriented industry, we offer a wide range of opportunities and secure jobs. At SEEBURGER, we value the supportive atmosphere and family environment.
Sounds exciting? Become a Businessaccelerator today!
#J-18808-Ljbffr