Patient Services Coordinator
PT Solutions Physical Therapy, Saint Augustine, FL, United States
Why Join PT Solutions
At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician‑founded, mission‑driven community dedicated to expanding access to life‑changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.
Key Responsibilities
In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you’ll play a central part in helping patients access the care they need—quickly and confidently.
Reconcile patient payments and units billed while following HIPAA guidelines
Follow appropriate processes for insurance verification and/or benefits management
Obtain authorization and/or prior authorization
Over the counter collections and reconciliation of all charges weekly and monthly
Maintain relationships with patients, providers, clinicians, and internal operational departments
Benefits
Competitive compensation with ability to earn performance‑based incentives
Professional development through strategic internal platforms
Opportunity for career progression with a nationwide physical therapy practice
Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
Reimbursement for endurance race entry fees
Qualifications
High School or GED diploma (submission of diploma for the highest level of education obtained will be required)
1‑2 years of customer service experience (experience with healthcare preferred)
Schedule
Full Time: availability within clinic hours of 7 am‑7 pm
Compensation
Pay Range: $18–19/hr (pay range considers multiple compensation factors including background, experience, and work location while also allowing for salary growth within the position).
Location
1000 S Plantation Island Dr, Suite 2B, St. Augustine, Florida 32080, United States
We are an equal opportunity employer and welcome all qualified candidates to apply.
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At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician‑founded, mission‑driven community dedicated to expanding access to life‑changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.
Key Responsibilities
In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you’ll play a central part in helping patients access the care they need—quickly and confidently.
Reconcile patient payments and units billed while following HIPAA guidelines
Follow appropriate processes for insurance verification and/or benefits management
Obtain authorization and/or prior authorization
Over the counter collections and reconciliation of all charges weekly and monthly
Maintain relationships with patients, providers, clinicians, and internal operational departments
Benefits
Competitive compensation with ability to earn performance‑based incentives
Professional development through strategic internal platforms
Opportunity for career progression with a nationwide physical therapy practice
Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
Reimbursement for endurance race entry fees
Qualifications
High School or GED diploma (submission of diploma for the highest level of education obtained will be required)
1‑2 years of customer service experience (experience with healthcare preferred)
Schedule
Full Time: availability within clinic hours of 7 am‑7 pm
Compensation
Pay Range: $18–19/hr (pay range considers multiple compensation factors including background, experience, and work location while also allowing for salary growth within the position).
Location
1000 S Plantation Island Dr, Suite 2B, St. Augustine, Florida 32080, United States
We are an equal opportunity employer and welcome all qualified candidates to apply.
#J-18808-Ljbffr