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Patient Services Coordinator

PT Solutions Physical Therapy, Leesburg, VA, United States


Overview
At PT Solutions Physical Therapy, we’re a clinician‑founded, mission‑driven community dedicated to expanding access to life‑changing care. As a Patient Service Coordinator you will be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.

Responsibilities

Reconcile patient payments and units billed while following HIPAA guidelines.

Follow processes for insurance verification and/or benefits management.

Obtain authorization and/or prior authorization as needed.

Collect over‑the‑counter payments and reconcile all charges weekly and monthly.

Maintain relationships with patients, providers, clinicians, and internal operational departments.

Qualifications

High School diploma or GED (submission of diploma for highest level of education obtained required).

1–2 years of customer service experience (healthcare experience preferred).

Schedule

Full Time

Compensation
Pay Range: $22.00 – $23.75 per hour (based on background, experience, and work location). Performance‑based incentives are available.

Benefits

Competitive compensation with performance‑based incentives.

Professional development through internal platforms.

Opportunity for career progression with a nationwide physical therapy practice.

Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws).

Reimbursement for endurance race entry fees.

We are an equal opportunity employer and welcome all qualified candidates to apply.

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