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Logistics Specialist IV

Allegis Global Solutions, Santa Ana, CA, United States


Job Summary
This position plays a critical role in optimizing reverse logistics operations by managing day-to‑day rebox activities across multiple warehouse locations while maintaining data integrity and driving operational efficiency. The successful candidate will serve as the operational backbone of the rebox program, coordinating cross‑functional activities between warehouse teams, logistics partners, and internal stakeholders to ensure seamless processing of returned inventory. This role requires a hands‑on approach to managing warehouse operations, monitoring performance metrics, and resolving operational challenges in real time. It demands strong system proficiency, particularly in SAP Warehouse Management System, to maintain accurate inventory records and support data‑driven decision‑making.

Responsibilities

Manage day‑to‑day rebox operations across assigned warehouse locations, ensuring accurate classification, processing, and movement of units

Monitor packaging material availability and coordinate replenishment or transfers to prevent processing delays

Track site‑level workload, aging inventory, and non‑sellable volumes to ensure timely processing and alignment with weekly targets

Serve as the primary point of contact for warehouse leadership regarding rebox standard operating procedures, escalations, and operational needs

Coordinate cross‑functional activities with Quality Control, Logistics, Sales, and third‑party logistics partners to resolve discrepancies and maintain operational flow

Analyze daily, weekly, and monthly rebox performance metrics including inventory levels, creation trends, throughput, processing cycle time, and transfer activity

Maintain accurate data records in SAP, WMP, and internal reporting tools with serial‑level accuracy and timely updates across all sites

Develop dashboards, trackers, and exception reports to identify variances, bottlenecks, and improvement opportunities

Coordinate stock transfer orders to align packaging availability with rebox requirements across all warehouse locations

Partner with Finance, Sales, Inventory Control, and Reverse Logistics leadership to provide data‑driven insights for decision‑making

Validate data integrity, reconcile discrepancies, and escalate data anomalies or system errors

Troubleshoot system discrepancies and transactional issues to ensure effective inventory management

Track and resolve shipping, warehouse, carrier, and inventory discrepancies following established guidelines

Generate, analyze, and report key performance indicators for business processes including days of inventory, aged inventory, and shipping activity

Support execution of priority initiatives by aligning warehouse actions to daily and weekly operational goals

Support bi‑annual physical inventories completed at warehouse sites across the network

Serve as project coordinator for various operations projects supporting reverse logistics initiatives

Complete SAP WMS new process testing, training, and implementation as necessary

Identify opportunities for system and process training and provide support to complete

Skills

SAP Warehouse Management System experience

Advanced Excel proficiency including pivot tables and VLOOKUP functions

Warehouse operations experience

Strong understanding of the order life cycle as it relates to warehouse, logistics, and supply‑chain operations

Demonstrated ability to analyze information and recommend appropriate courses of action

Problem‑solving skills with ability to work through others for sustainable resolution

Ability to read, prepare, interpret, and understand logistics documentation

Strong data analysis and reporting capabilities from system and non‑system sources

Excellent communication skills when interacting with internal and external customers

Ability to exercise judgment within defined practices and policies

General knowledge of logistics operations related to order management and inventory controls

Ability to identify issues within the delivery cycle and make recommendations for resolution

Ability to work within a warehouse environment

Flexibility to work after‑hours or weekends as needed

Availability to travel within the United States as required

Previous Experience

Six to eight years of relevant logistics or supply chain experience

Experience with materials management, master scheduling, or production planning

Order management and customer service experience

Experience with inventory management and warehouse operations

Experience working with third‑party logistics providers

Qualifications

Bachelor's degree in Supply Chain Management or related field preferred

Minimum six to eight years of relevant experience with a Bachelor's degree

Minimum seven to eight years of relevant experience without a college degree

Job Details

Location: Santa Ana, CA

Duration: 12 Months

Pay Range: $35‑$40

Weekly Schedule: 40 hours

Job Status: Non‑Exempt

Application Deadline: 04/27/2026

Benefits

Hospital plans

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available (USA)

Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)

Company paid short and long‑term disability

Health & Dependent Care Spending Accounts (HSA & DCFSA)

Employee Assistance Program

Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests.

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