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Program Manager, IPCH International Programs

Yale University, West Haven, CT, United States


Overview
Under the leadership of the Director of International Programs, the Program Manager supports the administration and strategic implementation of programs serving global leaders in the cultural heritage sector, with a particular focus on regions outside Europe and North America.

This is a 9‑month fixed‑duration position with the possibility of continuation. Benefit eligible.

This position supports a hybrid work model with 1–2 days on site in New Haven, CT.

Principal Responsibilities

Program Administration: Manage core administrative functions of the program, track monthly expenditures and prepare budget reports, initiate and oversee contract processes for consultants, coordinate travel arrangements, manage scheduling (including meetings, virtual sessions, program calendars), and coordinate office space and logistical needs.

Program Management: Coordinate and implement key activities supporting global initiatives, including managing a global fellowship program for cultural heritage leaders, preparing and distributing communication materials for fellows, maintaining active communication via email and WhatsApp, monitoring participation, administering and analyzing feedback surveys, and preparing summary reports and recommendations.

Events Management: Oversee planning and execution of an international symposium and on‑campus events, liaise with local events companies, coordinate communications with invited guests and speakers, prepare program materials, manage venue booking, speaker coordination, invitation design, event promotion, and logistical coordination. Quarterly travel (domestic and international) expected.

Communications: Draft and disseminate weekly social media content, produce quarterly newsletters and website updates, coordinate email communications and announcements, and assist in preparing PowerPoint presentations, reports, and other program materials.

Strategic Leadership: Oversee the advancement and growth of the program, identify and cultivate community partnerships, develop metrics to measure success, assist in identifying funding sources and grant submissions, manage the operating budget, develop the administrative infrastructure, oversee HR functions, maintain information systems, and manage program communications and website content.

Additional Duties: Perform other duties as assigned.

Required Skills & Abilities

Experience administering and managing programs, including budgeting, contracts, logistics, and stakeholder coordination.

Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.

Attention to detail in financial tracking, event coordination, communications, and documentation. Proficiency in Zoom, MS Teams, Microsoft Office, Canva, and social media tools.

Excellent written and verbal communication skills, including drafting professional correspondence, reports, newsletters, social media content, and presentation materials.

Ability to work independently while contributing effectively within a team. Cultural competency and success in building collaborative relationships with international partners.

Preferred Education & Experience
B.A. or above in a field related to international and public affairs, business, communications, the humanities, or social sciences. Broad knowledge of the arts and cultural sector globally. Experience in event planning/logistics, marketing, social media and communications. Prior experience working internationally outside of Europe and North America. Proficiency in one or more languages; ideally French or Portuguese.

Preferred Licenses or Certifications
Valid passport.

Physical Requirements

Ability and willingness to travel.

Compliance with health requirements of destination countries.

Ability to lift 20 lbs and transport specialized equipment if necessary.

EEO Statement
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Yale University is a tobacco‑free campus.

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