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Retail Store Associate

Sherwin-Williams, Walla Walla, WA, United States


Job Overview
Store associate at store #708012, 813 West Poplar Street, Walla Walla, WA. Part‑time position starting pay $18.25 per hour. Responsibilities include working closely with wholesale and retail customers to recommend products, resolve concerns, maintain store standards, and meet sales goals.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.

Assist customers in person and over the phone by determining needs and presenting appropriate products and services.

Build productive trust relationships with wholesale and retail customers.

Process sales transactions accurately and consistently with policies and procedures.

Follow and achieve sales goals on a monthly, quarterly, and yearly basis.

Maintain precise work order files and formulas.

Pull appropriate products from the sales floor or warehouse.

Tint and mix products, as needed, to customer specifications.

Stock shelves and set up displays.

Clean store equipment.

Load/unload delivery trucks.

Assist in making deliveries, as needed.

Maintain in‑stock and presentable condition in assigned areas.

Remain knowledgeable on products offered and discuss available options.

Comply with inventory control procedures.

Suggest ways to improve sales.

Minimum Requirements

Must be at least eighteen (18) years of age.

Must be legally authorized to work in the country of employment without needing sponsorship.

Must have a valid, unrestricted driver’s license.

Must be able, with or without reasonable accommodation, to retrieve material from shelves and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

If internal to Sherwin‑Williams, must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.

If internal to Sherwin‑Williams, must have completed all HR Cloud eLearning courses required for the current position.

Preferred Qualifications

Have at least a high school diploma or GED.

Have at least one (1) year experience working in a delivery, retail, or customer service position.

Have previous work experience selling paint and paint‑related products.

Have prior experience operating tinting and mixing equipment.

Ability to read, write, comprehend, and communicate in more than one language.

Ability to read, write, comprehend, and communicate in Spanish.

Equal Employment Opportunity Statement
Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national‑origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

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