Retail Service Coordinator - Knoxville, TN
Strada Services, Knoxville, TN, United States
Overview
Job Summary:
The Retail Service Coordinator interacts & supports the administrative functions for all Service, Retail Managers & Technicians in the field.
Duties/Responsibilities
Schedule Quality Assurance visits.
Enters weekly time sheet summaries in Service Titan.
Schedules follow up activities.
Tracks vehicle maintenance logs.
Assists with property management quotes and follow ups.
Assists with Afterhours calls for nights and weekends.
Assists with technician’s service titan board for following up with incomplete calls.
Assist with technician’s payroll and GPS tracking.
Other duties as assigned by management.
Required Skills/Abilities
Excellent verbal and written communication skills.
Working knowledge of Microsoft Office Suite.
Excellent analytical and problem-solving skills.
Excellent organization skills and attention to detail.
Ability to make sound judgements relative to inventory.
Education And Experience
High school diploma or equivalent required.
2 + years office-based experience required.
Construction Experience a plus.
Physical Requirements
Sitting at computer for long periods of time.
Must be able to lift 15 pounds.
Benefits
Competitive Pay Rates, paid EVERY Friday
Opportunities for Advancement
Paid Time Off (PTO) – Start accruing on Day 1!
Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
Employee Assistance Program (EAP)
Life Insurance and AD&D
Company-Paid Basic Life Insurance for ALL Employees
Educational Assistance
401(k) after 90 days
Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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Job Summary:
The Retail Service Coordinator interacts & supports the administrative functions for all Service, Retail Managers & Technicians in the field.
Duties/Responsibilities
Schedule Quality Assurance visits.
Enters weekly time sheet summaries in Service Titan.
Schedules follow up activities.
Tracks vehicle maintenance logs.
Assists with property management quotes and follow ups.
Assists with Afterhours calls for nights and weekends.
Assists with technician’s service titan board for following up with incomplete calls.
Assist with technician’s payroll and GPS tracking.
Other duties as assigned by management.
Required Skills/Abilities
Excellent verbal and written communication skills.
Working knowledge of Microsoft Office Suite.
Excellent analytical and problem-solving skills.
Excellent organization skills and attention to detail.
Ability to make sound judgements relative to inventory.
Education And Experience
High school diploma or equivalent required.
2 + years office-based experience required.
Construction Experience a plus.
Physical Requirements
Sitting at computer for long periods of time.
Must be able to lift 15 pounds.
Benefits
Competitive Pay Rates, paid EVERY Friday
Opportunities for Advancement
Paid Time Off (PTO) – Start accruing on Day 1!
Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
Employee Assistance Program (EAP)
Life Insurance and AD&D
Company-Paid Basic Life Insurance for ALL Employees
Educational Assistance
401(k) after 90 days
Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
#J-18808-Ljbffr