Regional Operations Manager - DashMart
DoorDash, Washington, District of Columbia, United States
About The Team
DashMart is DoorDash’s in‑house convenience and grocery operation, built to get customers the items they need—fast with high quality. DashMarts function as micro fulfillment centers that power on‑demand delivery of snacks, groceries, household essentials, flowers and so much more through the DoorDash app. We showcase both national brands and local favorites as part of our selection across the country.
About The Role
We are looking for an experienced operator to lead our East region of our DashMart business, inclusive of major US cities like New York City, Washington DC, and so many more! In this role, you’ll be responsible for managing a subset of markets, owning and growing the P&L, leading a team directly and indirectly of both salaried and hourly employees and driving growth and quality improvements to how DashMarts operate day in and day out. You will work cross‑functionally across local operators, finance, strategy & operations, supply, product and more to delight customers in local markets and drive results for the business.
What You’ll Do
Operate: Understand the fulfillment operations, identify areas for improvement, learn from experts, and experiment before scaling.
Lead: Recruit, develop and retain a team of 500+ operators (salaried & hourly).
Manage: Own the financial vision for DashMart in your region, guide growth and directly manage the P&L across 30+ sites.
Collaborate: Work with local operations, finance, people, product, design, and supply chain on a wide range of initiatives.
Reimagine: Challenge the status quo, refine daily operations, and drive warehouse improvements through process, technology, and people development.
We’re Excited About You Because…
You’re an operator. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you are as comfortable thinking long‑term and inspiring a team.
You’re a leader. You can make room for others at the table and carry a culture that starts with you.
You’re a collaborator. You are excited to work side by side with hourly associates, finance business partners, and technical teams.
You see the glass half full. You want to own the outcome and positively shape our most important metrics. You have a growth mindset and aren’t deterred by setbacks.
You have 8+ years of professional experience. Retail, military, warehousing, fulfillment or logistics experience is highly preferred.
You have 4+ years of experience in people management. Exposure to managing both hourly & salaried teams is a plus!
You’re open to travel. This role will require 30%+ travel time. Accessibility to a major airport is ideal.
BA/BS degree required.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below. Base salary is localized and may be modified in the future. In addition to base salary, compensation includes opportunities for equity grants.
Paid Time Off Details
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrues at about 1 hour for every 25.97 hours worked (approximately 6.7 hours/month if working 40 hours/week; approximately 3.4 hours/month if working 20 hours/week), and paid sick time accrues at 1 hour for every 30 hours worked (approximately 5.8 hours/month if working 40 hours/week; approximately 2.9 hours/month if working 20 hours/week).
Benefits
DoorDash offers a comprehensive benefits package to all regular employees, including 401(k) with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off, paid sick leave, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page.
Base Pay Range
$170,000—$250,000 USD (national base pay range for this position within the United States, including Illinois and Colorado).
Statement of Non‑Discrimination
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We also strive to prevent other subtler forms of inappropriate behavior such as stereotyping. We value a diverse workforce and encourage applicants from all backgrounds. Pursuant to applicable state or local hiring regulations, we consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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DashMart is DoorDash’s in‑house convenience and grocery operation, built to get customers the items they need—fast with high quality. DashMarts function as micro fulfillment centers that power on‑demand delivery of snacks, groceries, household essentials, flowers and so much more through the DoorDash app. We showcase both national brands and local favorites as part of our selection across the country.
About The Role
We are looking for an experienced operator to lead our East region of our DashMart business, inclusive of major US cities like New York City, Washington DC, and so many more! In this role, you’ll be responsible for managing a subset of markets, owning and growing the P&L, leading a team directly and indirectly of both salaried and hourly employees and driving growth and quality improvements to how DashMarts operate day in and day out. You will work cross‑functionally across local operators, finance, strategy & operations, supply, product and more to delight customers in local markets and drive results for the business.
What You’ll Do
Operate: Understand the fulfillment operations, identify areas for improvement, learn from experts, and experiment before scaling.
Lead: Recruit, develop and retain a team of 500+ operators (salaried & hourly).
Manage: Own the financial vision for DashMart in your region, guide growth and directly manage the P&L across 30+ sites.
Collaborate: Work with local operations, finance, people, product, design, and supply chain on a wide range of initiatives.
Reimagine: Challenge the status quo, refine daily operations, and drive warehouse improvements through process, technology, and people development.
We’re Excited About You Because…
You’re an operator. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you are as comfortable thinking long‑term and inspiring a team.
You’re a leader. You can make room for others at the table and carry a culture that starts with you.
You’re a collaborator. You are excited to work side by side with hourly associates, finance business partners, and technical teams.
You see the glass half full. You want to own the outcome and positively shape our most important metrics. You have a growth mindset and aren’t deterred by setbacks.
You have 8+ years of professional experience. Retail, military, warehousing, fulfillment or logistics experience is highly preferred.
You have 4+ years of experience in people management. Exposure to managing both hourly & salaried teams is a plus!
You’re open to travel. This role will require 30%+ travel time. Accessibility to a major airport is ideal.
BA/BS degree required.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below. Base salary is localized and may be modified in the future. In addition to base salary, compensation includes opportunities for equity grants.
Paid Time Off Details
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrues at about 1 hour for every 25.97 hours worked (approximately 6.7 hours/month if working 40 hours/week; approximately 3.4 hours/month if working 20 hours/week), and paid sick time accrues at 1 hour for every 30 hours worked (approximately 5.8 hours/month if working 40 hours/week; approximately 2.9 hours/month if working 20 hours/week).
Benefits
DoorDash offers a comprehensive benefits package to all regular employees, including 401(k) with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off, paid sick leave, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page.
Base Pay Range
$170,000—$250,000 USD (national base pay range for this position within the United States, including Illinois and Colorado).
Statement of Non‑Discrimination
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We also strive to prevent other subtler forms of inappropriate behavior such as stereotyping. We value a diverse workforce and encourage applicants from all backgrounds. Pursuant to applicable state or local hiring regulations, we consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
#J-18808-Ljbffr