Care Coordinator (Rotating Shifts)
PetVet Care Centers, Westminster, MA, United States
PetVet Care Centers' Wachusett Animal Hospital and Pet Retreat
is currently seeking a
Care Coordinator (Rotating Shifts)
to join their team.
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage for all the moments that matter.
We deliver the Ultimate Care Experience — every pet, every client, every time.
Position Overview
The Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Key Responsibilities
Provides excellent customer service in-person, over the phone, and during high-stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications
Administration or veterinary field experience.
Schedule
Full-Time hours, 40 hours a week.
Rotating schedule with second shift and weekend availability needed.
What We Offer
Medical, dental, and vision insurance
Paid parental leave (birth, adoption, foster)
401(k) with discretionary contribution
Team member pet discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
PetVet Care Centers is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
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is currently seeking a
Care Coordinator (Rotating Shifts)
to join their team.
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage for all the moments that matter.
We deliver the Ultimate Care Experience — every pet, every client, every time.
Position Overview
The Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Key Responsibilities
Provides excellent customer service in-person, over the phone, and during high-stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications
Administration or veterinary field experience.
Schedule
Full-Time hours, 40 hours a week.
Rotating schedule with second shift and weekend availability needed.
What We Offer
Medical, dental, and vision insurance
Paid parental leave (birth, adoption, foster)
401(k) with discretionary contribution
Team member pet discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
PetVet Care Centers is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
#J-18808-Ljbffr