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Care Coordinator

PetVet Care Centers, Ventura, CA, United States


PetVet Care Centers' Veterinary Medical and Surgical Group - Ventura
PetVet Care Centers is currently seeking a

Care Coordinator

to join our team of compassionate and dedicated professionals. Our mission is to improve the lives of animals and people by providing exceptional and caring service at every moment that matters.

Position Overview
The Care Coordinator contributes to the success of a high‑performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Key Responsibilities

Provides excellent customer service in‑person, over the phone, and during high‑stress situations.

Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.

Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.

Assists with medication pickups, inquiries, and provides information about services and products.

Inputs and manages data in practice management software, including billing and accounts.

Assists with retail sales, weighs pets, processes faxes, and maintains records.

Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

Qualifications (Required)

Has Veterinary Receptionist & Customer experience.

High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.

Knowledge of clerical procedures and ability to organize files and records.

Excellent customer service skills, providing courteous and prompt assistance.

Accurate cash handling and cashiering abilities.

Strong multitasking skills with attention to detail.

Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds.

Preferred Skills (Nice To Have)

Has 2‑3 years of Veterinary field experience.

Being bilingual a plus.

Schedule

Part Time, Swing shifts.

Monday to Friday (5 days / week).

4 to 8 hour shifts.

4‑5 shifts minimum.

Pay Range:

$22—$24 USD

At PetVet Care Centers, we’re committed to a Culture of Care—for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

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