Workers Compensation Program Coordinator
Connecticut Department of Administrative Services, Hartford, CT, United States
Recruitment #260415-9364MP-001
Location: Hartford, CT
Salary: $91,254 - $124,422/year
Position Highlights
Hybrid work arrangement
First shift, Monday – Friday
Full time, 8 hours/day
Worksite: 450 Columbus Boulevard, Hartford, CT
Role Overview
The Connecticut Workers Compensation Program, administered by the Department of Administrative Services (DAS) Shared Services Division, seeks a Workers Compensation Program Coordinator to oversee the Third‑Party Administrator’s performance, guide agency staff, and advance the State’s commitment to safe, healthy workplaces.
Key Responsibilities
Analyze claims and injury data using Excel (Pivot Tables) and Microsoft Access to identify trends and recommend improvements.
Coordinate and oversee the work of the Third‑Party Administrator, ensuring compliance with contract requirements and performance standards.
Represent the program at Workers’ Compensation hearings and claim file reviews, ensuring timely resolution of matters.
Apply and interpret Connecticut Workers’ Compensation laws and regulations to guide agency and employee inquiries.
Promote injury prevention and safety initiatives through collaboration with agencies on loss‑control programs.
Conduct job hazard analyses to identify risks and recommend corrective actions.
Examples of Duties
Direct staff and operations of the Workers Compensation Program.
Coordinate, plan, and manage loss control and/or risk management programs.
Analyze loss‑control, injury, and illness data by agency and facility to determine trends.
Prepare reports on safety, accident prevention, loss control, and risk management for agency distribution.
Recommend policies and procedures for risk management.
Plan, implement, evaluate, and promote occupational safety and health programs.
Provide consultative and technical assistance to agencies, physicians, attorneys, and claimants.
Communicate with other governmental agencies involved with occupational health and assist with the development of inter‑agency programs.
Gather, analyze, and summarize fiscal and programmatic data.
Maintain and generate reports from the program's database.
Lead recruitment, hiring, outreach, interview, and selection of staff.
Perform related duties as required.
Knowledge, Skills, and Abilities
Considerable knowledge of occupational safety and health; loss control and risk management.
Knowledge of current educational and training techniques; research methods and techniques.
Considerable interpersonal skills; oral and written communication skills.
Ability to plan, develop, implement, and evaluate training programs.
Ability to manage, analyze, and summarize fiscal and programmatic data.
Minimum Qualifications – General Experience
Eight (8) years of experience in risk management, loss control, claims adjustment, occupational safety and health, or contract management.
Minimum Qualifications – Special Experience
One (1) year of the general experience must have been professional experience primarily involved in loss control and/or risk management activities in the area of Workers Compensation and occupational safety and health.
Minimum Qualifications – Substitutions Allowed
College training may be substituted for the general experience on the basis of fifteen (15) semester hours equalling half a year of experience, up to a maximum of four (4) years for a bachelor’s degree.
A master’s degree in business administration, occupational safety, or a closely related field may be substituted for an additional year of the general experience.
Preferred Qualifications
Experience evaluating workers’ compensation claims to support program oversight.
Experience participating in or supporting workplace safety committees.
Experience recommending actions to support claim cost containment or loss control efforts.
Experience creating pivot tables in Excel to analyze claim or injury data.
Experience providing technical guidance or program support to stakeholders on workers’ compensation issues.
Experience applying workers’ compensation rules, policies, or procedures to support program operations.
Special Requirements
Incumbents may be required to possess and retain certification as a Certified Safety Specialist from the Board of Certified Safety Professionals.
Affirmative Action / Equal Opportunity Employer
The State of Connecticut is an equal‑opportunity/affirmative‑action employer and strongly encourages applications from women, minorities, and persons with disabilities.
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Location: Hartford, CT
Salary: $91,254 - $124,422/year
Position Highlights
Hybrid work arrangement
First shift, Monday – Friday
Full time, 8 hours/day
Worksite: 450 Columbus Boulevard, Hartford, CT
Role Overview
The Connecticut Workers Compensation Program, administered by the Department of Administrative Services (DAS) Shared Services Division, seeks a Workers Compensation Program Coordinator to oversee the Third‑Party Administrator’s performance, guide agency staff, and advance the State’s commitment to safe, healthy workplaces.
Key Responsibilities
Analyze claims and injury data using Excel (Pivot Tables) and Microsoft Access to identify trends and recommend improvements.
Coordinate and oversee the work of the Third‑Party Administrator, ensuring compliance with contract requirements and performance standards.
Represent the program at Workers’ Compensation hearings and claim file reviews, ensuring timely resolution of matters.
Apply and interpret Connecticut Workers’ Compensation laws and regulations to guide agency and employee inquiries.
Promote injury prevention and safety initiatives through collaboration with agencies on loss‑control programs.
Conduct job hazard analyses to identify risks and recommend corrective actions.
Examples of Duties
Direct staff and operations of the Workers Compensation Program.
Coordinate, plan, and manage loss control and/or risk management programs.
Analyze loss‑control, injury, and illness data by agency and facility to determine trends.
Prepare reports on safety, accident prevention, loss control, and risk management for agency distribution.
Recommend policies and procedures for risk management.
Plan, implement, evaluate, and promote occupational safety and health programs.
Provide consultative and technical assistance to agencies, physicians, attorneys, and claimants.
Communicate with other governmental agencies involved with occupational health and assist with the development of inter‑agency programs.
Gather, analyze, and summarize fiscal and programmatic data.
Maintain and generate reports from the program's database.
Lead recruitment, hiring, outreach, interview, and selection of staff.
Perform related duties as required.
Knowledge, Skills, and Abilities
Considerable knowledge of occupational safety and health; loss control and risk management.
Knowledge of current educational and training techniques; research methods and techniques.
Considerable interpersonal skills; oral and written communication skills.
Ability to plan, develop, implement, and evaluate training programs.
Ability to manage, analyze, and summarize fiscal and programmatic data.
Minimum Qualifications – General Experience
Eight (8) years of experience in risk management, loss control, claims adjustment, occupational safety and health, or contract management.
Minimum Qualifications – Special Experience
One (1) year of the general experience must have been professional experience primarily involved in loss control and/or risk management activities in the area of Workers Compensation and occupational safety and health.
Minimum Qualifications – Substitutions Allowed
College training may be substituted for the general experience on the basis of fifteen (15) semester hours equalling half a year of experience, up to a maximum of four (4) years for a bachelor’s degree.
A master’s degree in business administration, occupational safety, or a closely related field may be substituted for an additional year of the general experience.
Preferred Qualifications
Experience evaluating workers’ compensation claims to support program oversight.
Experience participating in or supporting workplace safety committees.
Experience recommending actions to support claim cost containment or loss control efforts.
Experience creating pivot tables in Excel to analyze claim or injury data.
Experience providing technical guidance or program support to stakeholders on workers’ compensation issues.
Experience applying workers’ compensation rules, policies, or procedures to support program operations.
Special Requirements
Incumbents may be required to possess and retain certification as a Certified Safety Specialist from the Board of Certified Safety Professionals.
Affirmative Action / Equal Opportunity Employer
The State of Connecticut is an equal‑opportunity/affirmative‑action employer and strongly encourages applications from women, minorities, and persons with disabilities.
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