Workers Compensation Program Coordinator #260415-9364MP-001
State of Connecticut, Hartford, CT, United States
Introduction
The Connecticut Workers Compensation Program, administered through the Department of Administrative Services (DAS) Shared Services Division, is accepting applications for a
Workers Compensation Program Coordinator
in Hartford.
Benefits
Visit our State Employee Benefits Overview page
Professional growth and development opportunities
A healthy work/life balance for all employees
Position Highlights
Hybrid work environment
First Shift (Monday – Friday)
Full‑time, 8 hours/day
Location: 450 Columbus Boulevard, Hartford, CT
The Role
The State of Connecticut’s Workers Compensation Program is dedicated to maintaining a responsive, cost‑effective program that supports injured employees while ensuring compliance with statutory and operational requirements. The program partners with State agencies to uphold standards, promote workplace safety, and manage claims efficiently, with a contracted Third‑Party Administrator (TPA) responsible for claims adjusting, medical provider networks, and related managed care services.
As a Workers Compensation Program Coordinator, you will oversee the TPA’s performance, guide agency staff, and advance the State’s commitment to safe and healthy workplaces. This position is essential to fulfilling our mission, meeting statutory obligations, and achieving program goals.
Key Responsibilities
Analyze claims and injury data using Excel pivot tables and Microsoft Access to identify trends and opportunities for improvement
Coordinate and oversee the work of the TPA, ensuring compliance with contract requirements and performance standards
Attend Workers’ Compensation hearings and claim file reviews when applicable, representing the program’s interests and ensuring timely resolution of matters
Apply and interpret Connecticut Workers’ Compensation laws and regulations to guide agency and employee inquiries
Promote injury prevention and safety initiatives by collaborating with agencies on loss‑control programs
Conduct job hazard analyses to identify risks and recommend corrective actions to prevent employee accidents and injuries
Direct staff and operations of the Workers Compensation Program
Coordinate, plan, and manage loss‑control and risk‑management programs
Analyze loss‑control and injury/illness data by agency and facility to determine trends and address specific areas of concern
Prepare reports on safety, accident prevention, loss control, and risk management for agency distribution
Recommend policies and procedures for risk management
Plan, implement, evaluate, and promote occupational safety and health programs
Provide consultative and technical assistance to agencies, physicians, attorneys, and claimants
Communicate with other governmental agencies involved with occupational health and assist with development of inter‑agency programs
Gather, analyze, and summarize fiscal and programmatic data
Maintain and generate reports from the program’s database
Lead recruitment and hiring of staff, including outreach, interview, and selection
Perform related duties as required
Knowledge, Skills, and Abilities
Considerable knowledge of occupational safety and health, loss control, and risk management
Knowledge of current educational and training techniques, research methods and techniques
Considerable interpersonal skills
Oral and written communication skills
Ability to plan, develop, implement, and evaluate training programs
Ability to manage, analyze, and summarize fiscal and programmatic data
Minimum Qualifications – General Experience
Eight (8) years of experience in risk management, loss control, claims adjustment, occupational safety and health, or contract management.
Minimum Qualifications – Special Experience
One (1) year of the general experience must be professional experience primarily involved in loss control and/or risk management activities in the area of Workers Compensation and occupational safety and health.
Minimum Qualifications – Substitutions
College training may substitute for the general experience on the basis of fifteen (15) semester hours, equaling one‑half (1/2) year of experience, to a maximum of four (4) years for a bachelor’s degree
A master’s degree in business administration, occupational safety, or a closely related field may substitute for one (1) additional year of the general experience
Preferred Qualifications
Experience evaluating workers’ compensation claims to support program oversight
Experience participating in or supporting workplace safety committees
Experience recommending actions that support claim cost containment or loss‑control efforts
Experience creating pivot tables in Excel to analyze claim or injury data
Experience providing technical guidance or program support to stakeholders on workers’ compensation issues
Experience applying workers’ compensation rules, policies, or procedures to support program operations
Special Requirements
Incumbents may be required to possess and retain certification as a Certified Safety Specialist from the Board of Certified Safety Professionals.
Equal Opportunity Employer
The State of Connecticut is an equal‑opportunity/affirmative‑action employer and strongly encourages applications from women, minorities, and persons with disabilities.
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The Connecticut Workers Compensation Program, administered through the Department of Administrative Services (DAS) Shared Services Division, is accepting applications for a
Workers Compensation Program Coordinator
in Hartford.
Benefits
Visit our State Employee Benefits Overview page
Professional growth and development opportunities
A healthy work/life balance for all employees
Position Highlights
Hybrid work environment
First Shift (Monday – Friday)
Full‑time, 8 hours/day
Location: 450 Columbus Boulevard, Hartford, CT
The Role
The State of Connecticut’s Workers Compensation Program is dedicated to maintaining a responsive, cost‑effective program that supports injured employees while ensuring compliance with statutory and operational requirements. The program partners with State agencies to uphold standards, promote workplace safety, and manage claims efficiently, with a contracted Third‑Party Administrator (TPA) responsible for claims adjusting, medical provider networks, and related managed care services.
As a Workers Compensation Program Coordinator, you will oversee the TPA’s performance, guide agency staff, and advance the State’s commitment to safe and healthy workplaces. This position is essential to fulfilling our mission, meeting statutory obligations, and achieving program goals.
Key Responsibilities
Analyze claims and injury data using Excel pivot tables and Microsoft Access to identify trends and opportunities for improvement
Coordinate and oversee the work of the TPA, ensuring compliance with contract requirements and performance standards
Attend Workers’ Compensation hearings and claim file reviews when applicable, representing the program’s interests and ensuring timely resolution of matters
Apply and interpret Connecticut Workers’ Compensation laws and regulations to guide agency and employee inquiries
Promote injury prevention and safety initiatives by collaborating with agencies on loss‑control programs
Conduct job hazard analyses to identify risks and recommend corrective actions to prevent employee accidents and injuries
Direct staff and operations of the Workers Compensation Program
Coordinate, plan, and manage loss‑control and risk‑management programs
Analyze loss‑control and injury/illness data by agency and facility to determine trends and address specific areas of concern
Prepare reports on safety, accident prevention, loss control, and risk management for agency distribution
Recommend policies and procedures for risk management
Plan, implement, evaluate, and promote occupational safety and health programs
Provide consultative and technical assistance to agencies, physicians, attorneys, and claimants
Communicate with other governmental agencies involved with occupational health and assist with development of inter‑agency programs
Gather, analyze, and summarize fiscal and programmatic data
Maintain and generate reports from the program’s database
Lead recruitment and hiring of staff, including outreach, interview, and selection
Perform related duties as required
Knowledge, Skills, and Abilities
Considerable knowledge of occupational safety and health, loss control, and risk management
Knowledge of current educational and training techniques, research methods and techniques
Considerable interpersonal skills
Oral and written communication skills
Ability to plan, develop, implement, and evaluate training programs
Ability to manage, analyze, and summarize fiscal and programmatic data
Minimum Qualifications – General Experience
Eight (8) years of experience in risk management, loss control, claims adjustment, occupational safety and health, or contract management.
Minimum Qualifications – Special Experience
One (1) year of the general experience must be professional experience primarily involved in loss control and/or risk management activities in the area of Workers Compensation and occupational safety and health.
Minimum Qualifications – Substitutions
College training may substitute for the general experience on the basis of fifteen (15) semester hours, equaling one‑half (1/2) year of experience, to a maximum of four (4) years for a bachelor’s degree
A master’s degree in business administration, occupational safety, or a closely related field may substitute for one (1) additional year of the general experience
Preferred Qualifications
Experience evaluating workers’ compensation claims to support program oversight
Experience participating in or supporting workplace safety committees
Experience recommending actions that support claim cost containment or loss‑control efforts
Experience creating pivot tables in Excel to analyze claim or injury data
Experience providing technical guidance or program support to stakeholders on workers’ compensation issues
Experience applying workers’ compensation rules, policies, or procedures to support program operations
Special Requirements
Incumbents may be required to possess and retain certification as a Certified Safety Specialist from the Board of Certified Safety Professionals.
Equal Opportunity Employer
The State of Connecticut is an equal‑opportunity/affirmative‑action employer and strongly encourages applications from women, minorities, and persons with disabilities.
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