Pharmacy Technician - Medication Assistance Specialist – Hybrid!-153663
St. Luke's Health System, Boise, ID, United States
Pharmacy Technician - Medication Assistance Specialist – Hybrid!
At St. Luke’s, our Pharmacy Technicians play a vital role in delivering outstanding, patient-focused care. We are committed to creating an environment that values and leverages the unique strengths, experiences, and perspectives of our employees, which ultimately enhances our exceptional, patient-centered care.
St. Luke’s Health System in Boise is seeking a Medication Assistance Specialist to support our Infusion and Clinic‑Administered Medication (CAM) programs. This is a unique role for a Pharmacy Technician who enjoys problem‑solving, patient advocacy, and working closely with clinical teams to remove barriers to care.
Why You’ll Love This Role
Hybrid flexibility: Work on-site with the option to work remotely 1–2 days per week after your initial 6‑month training period. No Weekends or Holidays!
High-impact work: Help patients access life‑changing medications by securing financial assistance and navigating support programs.
Collaborative environment: Partner with providers, revenue cycle teams, manufacturers, and internal departments to ensure patients receive timely, affordable treatment.
Growth & development: Build specialized expertise in medication access, financial assistance programs, and infusion/CAM workflows.
Medication Assistance Specialist Responsibilities Include
Serve as a primary resource for providers and care teams by guiding them through assistance processes for infusion and clinic‑administered medications.
Identify, evaluate, and coordinate patient enrollment in both internal and external medication assistance programs.
Support patients by helping minimize out‑of‑pocket costs and ensuring timely access to essential therapies.
Coordinate the shipment of free drug to St. Luke’s care sites, ensuring accurate documentation, timely delivery, and appropriate billing workflows.
Act as a liaison between patients, providers, revenue cycle teams, and manufacturers to streamline communication and reduce barriers to care.
What To Expect
Location: St. Luke’s Plaza Boise.
Hours: Full-time / 40 hours week – Hybrid eligible after initial training period.
Schedule: M‑F, no weekends, no holidays!
Required Qualifications
High school diploma or equivalent
Valid Idaho Pharmacy Technician Registration
Certified Pharmacy Technician (CPhT)
Preferred Qualifications
3+ Years of Pharmacy Technician experience – Infusion or Specialty experience is a plus
Strong communication and customer service skills.
Ability to navigate complex processes with accuracy and attention to detail
EPIC platform, Microsoft Office and Excel experience
Understanding or Patient Assistance Programs for free medications.
Benefits
We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as on‑site massages, on‑site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
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At St. Luke’s, our Pharmacy Technicians play a vital role in delivering outstanding, patient-focused care. We are committed to creating an environment that values and leverages the unique strengths, experiences, and perspectives of our employees, which ultimately enhances our exceptional, patient-centered care.
St. Luke’s Health System in Boise is seeking a Medication Assistance Specialist to support our Infusion and Clinic‑Administered Medication (CAM) programs. This is a unique role for a Pharmacy Technician who enjoys problem‑solving, patient advocacy, and working closely with clinical teams to remove barriers to care.
Why You’ll Love This Role
Hybrid flexibility: Work on-site with the option to work remotely 1–2 days per week after your initial 6‑month training period. No Weekends or Holidays!
High-impact work: Help patients access life‑changing medications by securing financial assistance and navigating support programs.
Collaborative environment: Partner with providers, revenue cycle teams, manufacturers, and internal departments to ensure patients receive timely, affordable treatment.
Growth & development: Build specialized expertise in medication access, financial assistance programs, and infusion/CAM workflows.
Medication Assistance Specialist Responsibilities Include
Serve as a primary resource for providers and care teams by guiding them through assistance processes for infusion and clinic‑administered medications.
Identify, evaluate, and coordinate patient enrollment in both internal and external medication assistance programs.
Support patients by helping minimize out‑of‑pocket costs and ensuring timely access to essential therapies.
Coordinate the shipment of free drug to St. Luke’s care sites, ensuring accurate documentation, timely delivery, and appropriate billing workflows.
Act as a liaison between patients, providers, revenue cycle teams, and manufacturers to streamline communication and reduce barriers to care.
What To Expect
Location: St. Luke’s Plaza Boise.
Hours: Full-time / 40 hours week – Hybrid eligible after initial training period.
Schedule: M‑F, no weekends, no holidays!
Required Qualifications
High school diploma or equivalent
Valid Idaho Pharmacy Technician Registration
Certified Pharmacy Technician (CPhT)
Preferred Qualifications
3+ Years of Pharmacy Technician experience – Infusion or Specialty experience is a plus
Strong communication and customer service skills.
Ability to navigate complex processes with accuracy and attention to detail
EPIC platform, Microsoft Office and Excel experience
Understanding or Patient Assistance Programs for free medications.
Benefits
We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as on‑site massages, on‑site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
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