Patient Care Coordinator
Specialty1 Partners, Rancho Mirage, CA, United States
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management, deal with complaints, and give accurate information. The goal is to make guests and visitors feel comfortable and valued during their visit.
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updated records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
As an essential member of our office, you will also help facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player who is adaptable to new and challenging tasks and an enthusiastic, passionate, and collaborative problem‐solver who is always proactively striving for excellence. You also have the following:
Minimum 1 year of proven experience as a front desk representative, agent or relevant position
Familiarity with office machines (fax, printer, etc.)
Strong communication and people skills
Good organizational and multi‑tasking abilities
Problem‑solving skills
A high school diploma
Desire to help patients
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more work together to improve the patient care experience and achieve great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work, and everywhere in between.
Benefits
BCBS Medical & Dental insurance options
VSP Vision coverage
Complimentary life insurance policy (employee only)
Short‑term & long‑term disability
Pet insurance coverage
401(k) plan with match options
Identity theft protection
Legal services package
Hospital/accident/critical care coverage
Paid Time Off
Position Base Pay Range
$20 – $26 USD
Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, or protected veteran status in accordance with relevant laws.
Specialty1 Partners and its affiliates participate in the federal government’s E‑Verify program. E‑Verify confirms the employment authorization of newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security, in conjunction with the completion of Form I‑9.
Public burden statement: This collection of information is not required unless it contains a valid OMB control number. The survey takes about 5 minutes to complete.
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You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management, deal with complaints, and give accurate information. The goal is to make guests and visitors feel comfortable and valued during their visit.
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updated records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
As an essential member of our office, you will also help facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player who is adaptable to new and challenging tasks and an enthusiastic, passionate, and collaborative problem‐solver who is always proactively striving for excellence. You also have the following:
Minimum 1 year of proven experience as a front desk representative, agent or relevant position
Familiarity with office machines (fax, printer, etc.)
Strong communication and people skills
Good organizational and multi‑tasking abilities
Problem‑solving skills
A high school diploma
Desire to help patients
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more work together to improve the patient care experience and achieve great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work, and everywhere in between.
Benefits
BCBS Medical & Dental insurance options
VSP Vision coverage
Complimentary life insurance policy (employee only)
Short‑term & long‑term disability
Pet insurance coverage
401(k) plan with match options
Identity theft protection
Legal services package
Hospital/accident/critical care coverage
Paid Time Off
Position Base Pay Range
$20 – $26 USD
Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, or protected veteran status in accordance with relevant laws.
Specialty1 Partners and its affiliates participate in the federal government’s E‑Verify program. E‑Verify confirms the employment authorization of newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security, in conjunction with the completion of Form I‑9.
Public burden statement: This collection of information is not required unless it contains a valid OMB control number. The survey takes about 5 minutes to complete.
#J-18808-Ljbffr