Temporary Program Specialist II
County of Riverside, California, MO, United States
Position Overview
For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
The County of Riverside's Human Resources Temporary Assignment Program (TAP) is seeking a Temporary Program Specialist II for the Housing and Workforce Solutions Department in Riverside.
The ideal candidate will have strong casework experience in a social services setting and demonstrate the ability to effectively support vulnerable populations. Experience working with at‑risk or homeless youth and assisting individuals in securing housing or supportive services is highly desirable.
This is a field‑intensive position requiring travel throughout Riverside County. Frequent driving and walking are essential functions of this role.
Essential Duties
Analyze new and revised legislation that govern social services and/or child support programs to determine impact upon operations; analyze existing operations and procedures within an assigned area.
Conduct studies and make recommendations for procedural or organizational changes including staffing requirements and costs; plan and coordinate the implementation of program changes with systems (EDP) and other departmental areas.
Oversee general complaint function: investigate complaints involving various social services and child support programs.
Develop and review departmental policies and procedures to ensure compliance with state and federal legislation, regulations, and directives.
Compose, organize, and revise departmental policy and procedure manuals; may plan and coordinate the development of new and revised programs, contracts, and interagency agreements with department staff, other County departments, and community agencies.
Act as a technical expert or resource person to department staff and other interested individuals regarding social services and/or child support program policies, and procedures.
Research, analyze, and prepare recommendations regarding special projects assigned by the Director of Public Social Services, Director of Child Support Services, or other administrative staff.
Compose selected correspondence, reports, and directives for use by the Director and designated staff members in public hearings and meetings with state officials.
Correspond with and act as a department liaison with various state agencies and departments; may serve as a department representative on various social services assistance committees.
Minimum Qualifications
Education (Option I):
Graduation from an accredited college or university with a Bachelor's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field. Additional caseworker experience may substitute for the required education on the basis of one year of experience for 30 semester or 45 quarter units of college level coursework.
Experience (Option I):
One year of lead or supervisory caseworker experience in the program for which the position is being filled.
Experience (Option II):
One year of experience comparable to a Program Specialist I in a Department of Social Services.
Knowledge:
Principles, philosophies, and operations of social services and/or child support programs; federal, state, and local social services and/or child support programs and their supporting legislation; available sources of social services rules and regulations; principles of organization, planning, research and analysis.
Ability:
Interpret new and revised regulations and project possible impacts to the department; develop, revise, and implement departmental operating policies and procedures; define organizational, procedural, and resource allocation problems; collect, organize, and evaluate pertinent data, define and validate conclusions, identify alternative solutions and project consequences of decisions and recommendations; may perform mathematical and statistical computations required for cost analysis, reports, and record keeping; prepare clear, concise, and complete reports, correspondence, directives, and manuals; speak effectively in groups and individual situations; establish and maintain effective line of communication and working relationships at all organizational levels; give and follow oral and written instructions; work in the presence of changing priorities and tight time schedules; operate a microcomputer and use a variety of applications software packages.
Additional Information
Veteran's Preference:
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member‑4 Form DD‑214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application.
Reasonable Accommodations:
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above.
Proof of Education:
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date.
Work Authorization Requirement:
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not sponsor visas.
Equal Opportunity Employer:
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non‑job‑related factors.
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For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
The County of Riverside's Human Resources Temporary Assignment Program (TAP) is seeking a Temporary Program Specialist II for the Housing and Workforce Solutions Department in Riverside.
The ideal candidate will have strong casework experience in a social services setting and demonstrate the ability to effectively support vulnerable populations. Experience working with at‑risk or homeless youth and assisting individuals in securing housing or supportive services is highly desirable.
This is a field‑intensive position requiring travel throughout Riverside County. Frequent driving and walking are essential functions of this role.
Essential Duties
Analyze new and revised legislation that govern social services and/or child support programs to determine impact upon operations; analyze existing operations and procedures within an assigned area.
Conduct studies and make recommendations for procedural or organizational changes including staffing requirements and costs; plan and coordinate the implementation of program changes with systems (EDP) and other departmental areas.
Oversee general complaint function: investigate complaints involving various social services and child support programs.
Develop and review departmental policies and procedures to ensure compliance with state and federal legislation, regulations, and directives.
Compose, organize, and revise departmental policy and procedure manuals; may plan and coordinate the development of new and revised programs, contracts, and interagency agreements with department staff, other County departments, and community agencies.
Act as a technical expert or resource person to department staff and other interested individuals regarding social services and/or child support program policies, and procedures.
Research, analyze, and prepare recommendations regarding special projects assigned by the Director of Public Social Services, Director of Child Support Services, or other administrative staff.
Compose selected correspondence, reports, and directives for use by the Director and designated staff members in public hearings and meetings with state officials.
Correspond with and act as a department liaison with various state agencies and departments; may serve as a department representative on various social services assistance committees.
Minimum Qualifications
Education (Option I):
Graduation from an accredited college or university with a Bachelor's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field. Additional caseworker experience may substitute for the required education on the basis of one year of experience for 30 semester or 45 quarter units of college level coursework.
Experience (Option I):
One year of lead or supervisory caseworker experience in the program for which the position is being filled.
Experience (Option II):
One year of experience comparable to a Program Specialist I in a Department of Social Services.
Knowledge:
Principles, philosophies, and operations of social services and/or child support programs; federal, state, and local social services and/or child support programs and their supporting legislation; available sources of social services rules and regulations; principles of organization, planning, research and analysis.
Ability:
Interpret new and revised regulations and project possible impacts to the department; develop, revise, and implement departmental operating policies and procedures; define organizational, procedural, and resource allocation problems; collect, organize, and evaluate pertinent data, define and validate conclusions, identify alternative solutions and project consequences of decisions and recommendations; may perform mathematical and statistical computations required for cost analysis, reports, and record keeping; prepare clear, concise, and complete reports, correspondence, directives, and manuals; speak effectively in groups and individual situations; establish and maintain effective line of communication and working relationships at all organizational levels; give and follow oral and written instructions; work in the presence of changing priorities and tight time schedules; operate a microcomputer and use a variety of applications software packages.
Additional Information
Veteran's Preference:
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member‑4 Form DD‑214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application.
Reasonable Accommodations:
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above.
Proof of Education:
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date.
Work Authorization Requirement:
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not sponsor visas.
Equal Opportunity Employer:
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non‑job‑related factors.
#J-18808-Ljbffr