
Caregiver
Platinum Communities, Oak Creek, WI, United States
Overview
The Caregiver/CNA is responsible for providing high-quality, compassionate care and assistance to residents and tenants living in assisted living settings. This includes support with activities of daily living (ADLs), promoting a safe and clean environment, observing and reporting health changes, and working alongside other departments including dietary, housekeeping, and activities. The position serves a diverse client group including but not limited to individuals with Alzheimer’s, dementia, mental illness, physical disabilities, terminal illnesses, and frail elderly populations.
Responsibilities
Resident Care & Support:
Assist residents and tenants with all Activities of Daily Living (ADLs) including:
Bathing, grooming, dressing
Toileting and incontinence care
Mobility and transfers
Eating and hydration
Medication reminders (if trained and delegated)
Encourage and assist residents in maintaining their independence and dignity
Monitor for and promptly report changes in physical, emotional, or mental condition to supervisory staff
Review and follow each resident’s/tenant’s Individualized Service Plan (ISP) prior to assuming care responsibilities
Responsible for accurate charting and record keeping
Housekeeping, Safety & Environment:
Support a clean, safe, and home-like environment by performing light housekeeping duties (e.g., making beds, tidying rooms, laundry, basic cleaning)
Assisting with disinfecting and sanitation practices in resident areas
Reporting safety hazards and maintenance concerns immediately
Follow infection control and standard precaution procedures
Support To Other Departments:
Assist the Dietary Department with meal setup, service, and clean-up
Encouraging fluid and nutritional intake
Support the Activities Department by encouraging and escorting residents to activities
Assisting with activity setup and resident engagement
Partner with all departments to ensure smooth operations and resident satisfaction
Training & Mentorship:
Serve as a mentor and trainer to new caregiving staff, demonstrating tasks and best practices
Coach and support new hires during onboarding to promote confidence, competence, and team cohesion
Communicate clearly with supervisors regarding trainee progress and development needs
Confidentiality & Compliance:
Maintain resident privacy and confidentiality at all times in compliance with HIPAA regulations and company policies
Access resident information only as needed to provide care or complete job responsibilities
Report any suspected confidentiality or privacy breaches to your supervisor immediately
Other Responsibilities:
Attend mandatory meetings and ongoing in-service opportunities. Annual requirements for continuing education must be met in accordance with DHS regulations
Actively promotes a healthy approach by communicating, interacting, and working cooperatively to meet resident/tenants needs; respond promptly and positively to requests for assistance
Platinum Communities expects all employees to present themselves in a neat, clean, and professional manner
Follow proper protocol during emergency situations
Support a dignified, respectful, and caring atmosphere with residents/tenants, families, visitors, and fellow employees
Perform all other duties as assigned
Qualifications & Requirements
Must be 16 years or older
High School Diploma or GED preferred
CERTIFIED NURSING ASSISTANT (CNA) Certification Preferred But Not Required
Completion of required CBRF core trainings:
Standard Precautions
Fire Safety
First Aid/Choking
Resident Rights
Experience working with older adults or persons with disabilities strongly preferred
Compassionate, dependable, and team-oriented attitude
Ability to read, write and speak in English
Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed
Ability to multitask and prioritize
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The Caregiver/CNA is responsible for providing high-quality, compassionate care and assistance to residents and tenants living in assisted living settings. This includes support with activities of daily living (ADLs), promoting a safe and clean environment, observing and reporting health changes, and working alongside other departments including dietary, housekeeping, and activities. The position serves a diverse client group including but not limited to individuals with Alzheimer’s, dementia, mental illness, physical disabilities, terminal illnesses, and frail elderly populations.
Responsibilities
Resident Care & Support:
Assist residents and tenants with all Activities of Daily Living (ADLs) including:
Bathing, grooming, dressing
Toileting and incontinence care
Mobility and transfers
Eating and hydration
Medication reminders (if trained and delegated)
Encourage and assist residents in maintaining their independence and dignity
Monitor for and promptly report changes in physical, emotional, or mental condition to supervisory staff
Review and follow each resident’s/tenant’s Individualized Service Plan (ISP) prior to assuming care responsibilities
Responsible for accurate charting and record keeping
Housekeeping, Safety & Environment:
Support a clean, safe, and home-like environment by performing light housekeeping duties (e.g., making beds, tidying rooms, laundry, basic cleaning)
Assisting with disinfecting and sanitation practices in resident areas
Reporting safety hazards and maintenance concerns immediately
Follow infection control and standard precaution procedures
Support To Other Departments:
Assist the Dietary Department with meal setup, service, and clean-up
Encouraging fluid and nutritional intake
Support the Activities Department by encouraging and escorting residents to activities
Assisting with activity setup and resident engagement
Partner with all departments to ensure smooth operations and resident satisfaction
Training & Mentorship:
Serve as a mentor and trainer to new caregiving staff, demonstrating tasks and best practices
Coach and support new hires during onboarding to promote confidence, competence, and team cohesion
Communicate clearly with supervisors regarding trainee progress and development needs
Confidentiality & Compliance:
Maintain resident privacy and confidentiality at all times in compliance with HIPAA regulations and company policies
Access resident information only as needed to provide care or complete job responsibilities
Report any suspected confidentiality or privacy breaches to your supervisor immediately
Other Responsibilities:
Attend mandatory meetings and ongoing in-service opportunities. Annual requirements for continuing education must be met in accordance with DHS regulations
Actively promotes a healthy approach by communicating, interacting, and working cooperatively to meet resident/tenants needs; respond promptly and positively to requests for assistance
Platinum Communities expects all employees to present themselves in a neat, clean, and professional manner
Follow proper protocol during emergency situations
Support a dignified, respectful, and caring atmosphere with residents/tenants, families, visitors, and fellow employees
Perform all other duties as assigned
Qualifications & Requirements
Must be 16 years or older
High School Diploma or GED preferred
CERTIFIED NURSING ASSISTANT (CNA) Certification Preferred But Not Required
Completion of required CBRF core trainings:
Standard Precautions
Fire Safety
First Aid/Choking
Resident Rights
Experience working with older adults or persons with disabilities strongly preferred
Compassionate, dependable, and team-oriented attitude
Ability to read, write and speak in English
Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed
Ability to multitask and prioritize
#J-18808-Ljbffr