Bilingual Medical Receptionist
TEKsystems, West Covina, CA, United States
Job Description
Handles high volume of calls, scheduling, and confirms benefits and eligibility prior to patient appointments. Entering authorizations and, at times, being pulled to cover as a front office receptionist through the clinic when there are PTOs. Verifying eligibility. Collecting co‑pays, completing check‑in process. Handling appointments, monitoring daily productivity, balancing batches, and confirming payments/co‑pays received at the end of day which require careful handling and are properly documented and allocated for.
Key Responsibilities
Receive and manage high volume of calls.
Schedule appointments and confirm benefits and eligibility prior to patient visits.
Enter authorizations and assist as front office receptionist as needed.
Verify patient eligibility.
Collect co‑pays and complete check‑in process.
Handle appointments and monitor daily productivity.
Balance batches and confirm payments/co‑pays received.
Requirements & Qualifications
Entry Level experience.
Bilingual in Spanish and English.
Knowledge of healthcare industry and customer service experience.
Ability to perform tasks in a fast‑paced environment.
Job Type and Location
Contract to Hire position based out of West Covina, CA. Fully onsite.
Compensation and Benefits
$18.00 - $20.00 per hour.
Benefits may include Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan; Life Insurance; Short and Long‑term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; PTO, Vacation or Sick Leave.
Application Deadline
The position is anticipated to close on May 1, 2026.
Equal Opportunity Statement
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Handles high volume of calls, scheduling, and confirms benefits and eligibility prior to patient appointments. Entering authorizations and, at times, being pulled to cover as a front office receptionist through the clinic when there are PTOs. Verifying eligibility. Collecting co‑pays, completing check‑in process. Handling appointments, monitoring daily productivity, balancing batches, and confirming payments/co‑pays received at the end of day which require careful handling and are properly documented and allocated for.
Key Responsibilities
Receive and manage high volume of calls.
Schedule appointments and confirm benefits and eligibility prior to patient visits.
Enter authorizations and assist as front office receptionist as needed.
Verify patient eligibility.
Collect co‑pays and complete check‑in process.
Handle appointments and monitor daily productivity.
Balance batches and confirm payments/co‑pays received.
Requirements & Qualifications
Entry Level experience.
Bilingual in Spanish and English.
Knowledge of healthcare industry and customer service experience.
Ability to perform tasks in a fast‑paced environment.
Job Type and Location
Contract to Hire position based out of West Covina, CA. Fully onsite.
Compensation and Benefits
$18.00 - $20.00 per hour.
Benefits may include Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan; Life Insurance; Short and Long‑term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; PTO, Vacation or Sick Leave.
Application Deadline
The position is anticipated to close on May 1, 2026.
Equal Opportunity Statement
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr