Shop Service Technician I - CAT Rentals
Ring Power Cat, Orlando, FL, United States
Primary Job Role
Conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations, and wear proper personal protective equipment.
Attend and successfully complete required technician training classes.
Maintain the necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company‑owned equipment, including mechanical, electrical and hydraulic troubleshooting, maintenance and repairs.
Work in a neat and orderly fashion, constantly looking for ways to improve methods, work area and safety standards.
Inspect components to insure maximum parts are being reused to control repair costs; complete required documentation using appropriate software to record repairs performed and account for repair times.
Monitor job expenses versus repair estimates and ensure that the supervisor is aware of any cost overrun prior to job completion.
Approach work in a positive manner, maintain conduct supportive of the work team and set the standard for others to follow; train and/or mentor others in the department, and assume supervisor’s position temporarily as needed.
Perform other duties as assigned.
Essential Job Competencies
Safety – fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills – demonstrates the required depth and mastery of knowledge and skill associated with the job, as identified in the LMS and other sources.
Communication – uses active listening skills, conveys information with the appropriate medium, and ensures accurate communication with others.
Information Gathering – checks all appropriate sources, obtains high‑quality relevant information, checks work for accuracy and documents sources clearly.
Takes Initiative – resolves issues without direction, seeks input, makes timely decisions, and is assertive in groups when necessary.
Results Oriented – maintains a strong sense of urgency, focuses on efficient methods, and adjusts schedules to meet goals without sacrificing quality.
Adaptability – adapts to changing business needs and work responsibilities, recovers quickly from setbacks, and is open to new ways of working.
Credibility – demonstrates responsibility, reliability, trustworthiness, follows instructions, policies and procedures, and is punctual.
Personal Development – takes responsibility for personal learning and development, seeks growth opportunities proactively.
Education And Experience
High School diploma or GED.
5–6 years of relevant experience.
Completed all required training curriculum to be designated a Tech I.
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Not Required But Highly Desired Criteria
Proficient in the use of a computer, Microsoft Office products, and relevant dealer software programs.
Successfully completed relevant specialized equipment technical courses.
Updating of Knowledge
Job requirements frequently change, requiring re‑training once or more per year.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving – requires complex problem solving skills, independent research and analysis, and proactive prevention of problems.
Creativity – job requires creativity as part of daily activities; new approaches are encouraged.
Autonomy – job is not normally monitored; overall objectives are clearly defined; discretion is encouraged to set priorities and make decisions.
Working Environment
Stress Load – occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation – job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule – work is scheduled during regular business hours with frequent requirements to work nights, holidays and weekends.
Organizational Impact
A person’s performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).
Physical Demands
"NA" – Not Applicable
"O" – Occasionally – (up to 3 hours/day)
"F" – Frequently – (3–6 hours/day)
"C" – Constantly – (6–8 hours/day)
F Climbing
O Balancing
O Stooping
F Kneeling
F Crouching
F Crawling
F Reaching
C Standing
F Sitting
F Walking
O Feeling
F Fingering
F Grasping
F Repetitive Motion
C Talking
C Hearing
F Pushing – Up to 25 lbs.
F Pulling – Up to 25 lbs.
F Lifting – Up to 25 lbs.
O Pushing – 26–50 lbs
O Pulling – 26–50 lbs
O Lifting – 26–50 lbs
O Pushing – Over 50 lbs
O Pulling – Over 50 lbs
O Lifting – Over 50 lbs
Environmental Conditions
"NA" – Not Applicable
"O" – Occasionally – (up to 3 hours/day)
"F" – Frequently – (3–6 hours/day)
"C" – Constantly – (6–8 hours/day)
C Inside conditions – Protection from weather but not necessarily from temperature change
O Outside environmental conditions – No effective protection from weather
O Extreme cold – Temperatures below 32 °F for periods of more than one hour
F Extreme heat – Temperatures above 100 °F for periods of more than one hour
F Noise – Sufficient noise to cause the worker to shout to be heard above ambient levels
F Vibration – Exposure to oscillating movements of the extremities of whole body
F Hazards – Includes a variety of physical conditions (e.g., proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals)
F Atmospheric conditions – One or more of the following conditions that affect the respiratory system or the skin (fumes, odors, dust, mists, gases or poor ventilation)
F Oils – Exposure to oils and other cutting fluids
O Air particulates / contaminants – The worker is required to wear respirator
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr
Conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations, and wear proper personal protective equipment.
Attend and successfully complete required technician training classes.
Maintain the necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company‑owned equipment, including mechanical, electrical and hydraulic troubleshooting, maintenance and repairs.
Work in a neat and orderly fashion, constantly looking for ways to improve methods, work area and safety standards.
Inspect components to insure maximum parts are being reused to control repair costs; complete required documentation using appropriate software to record repairs performed and account for repair times.
Monitor job expenses versus repair estimates and ensure that the supervisor is aware of any cost overrun prior to job completion.
Approach work in a positive manner, maintain conduct supportive of the work team and set the standard for others to follow; train and/or mentor others in the department, and assume supervisor’s position temporarily as needed.
Perform other duties as assigned.
Essential Job Competencies
Safety – fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills – demonstrates the required depth and mastery of knowledge and skill associated with the job, as identified in the LMS and other sources.
Communication – uses active listening skills, conveys information with the appropriate medium, and ensures accurate communication with others.
Information Gathering – checks all appropriate sources, obtains high‑quality relevant information, checks work for accuracy and documents sources clearly.
Takes Initiative – resolves issues without direction, seeks input, makes timely decisions, and is assertive in groups when necessary.
Results Oriented – maintains a strong sense of urgency, focuses on efficient methods, and adjusts schedules to meet goals without sacrificing quality.
Adaptability – adapts to changing business needs and work responsibilities, recovers quickly from setbacks, and is open to new ways of working.
Credibility – demonstrates responsibility, reliability, trustworthiness, follows instructions, policies and procedures, and is punctual.
Personal Development – takes responsibility for personal learning and development, seeks growth opportunities proactively.
Education And Experience
High School diploma or GED.
5–6 years of relevant experience.
Completed all required training curriculum to be designated a Tech I.
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Not Required But Highly Desired Criteria
Proficient in the use of a computer, Microsoft Office products, and relevant dealer software programs.
Successfully completed relevant specialized equipment technical courses.
Updating of Knowledge
Job requirements frequently change, requiring re‑training once or more per year.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving – requires complex problem solving skills, independent research and analysis, and proactive prevention of problems.
Creativity – job requires creativity as part of daily activities; new approaches are encouraged.
Autonomy – job is not normally monitored; overall objectives are clearly defined; discretion is encouraged to set priorities and make decisions.
Working Environment
Stress Load – occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation – job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule – work is scheduled during regular business hours with frequent requirements to work nights, holidays and weekends.
Organizational Impact
A person’s performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).
Physical Demands
"NA" – Not Applicable
"O" – Occasionally – (up to 3 hours/day)
"F" – Frequently – (3–6 hours/day)
"C" – Constantly – (6–8 hours/day)
F Climbing
O Balancing
O Stooping
F Kneeling
F Crouching
F Crawling
F Reaching
C Standing
F Sitting
F Walking
O Feeling
F Fingering
F Grasping
F Repetitive Motion
C Talking
C Hearing
F Pushing – Up to 25 lbs.
F Pulling – Up to 25 lbs.
F Lifting – Up to 25 lbs.
O Pushing – 26–50 lbs
O Pulling – 26–50 lbs
O Lifting – 26–50 lbs
O Pushing – Over 50 lbs
O Pulling – Over 50 lbs
O Lifting – Over 50 lbs
Environmental Conditions
"NA" – Not Applicable
"O" – Occasionally – (up to 3 hours/day)
"F" – Frequently – (3–6 hours/day)
"C" – Constantly – (6–8 hours/day)
C Inside conditions – Protection from weather but not necessarily from temperature change
O Outside environmental conditions – No effective protection from weather
O Extreme cold – Temperatures below 32 °F for periods of more than one hour
F Extreme heat – Temperatures above 100 °F for periods of more than one hour
F Noise – Sufficient noise to cause the worker to shout to be heard above ambient levels
F Vibration – Exposure to oscillating movements of the extremities of whole body
F Hazards – Includes a variety of physical conditions (e.g., proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals)
F Atmospheric conditions – One or more of the following conditions that affect the respiratory system or the skin (fumes, odors, dust, mists, gases or poor ventilation)
F Oils – Exposure to oils and other cutting fluids
O Air particulates / contaminants – The worker is required to wear respirator
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr