Aging Care Manager 2 (LG) - Luzerne-Wyoming County Area Agency on Aging (Multipl

THE POSITION

Do you have the desire to provide a wide variety of services to the elderly population and want to make a difference in their lives? Be the steady guide older adults can count on as an Aging Care Manager 2 with the Luzerne-Wyoming County Area Agency on Aging (AAA). As part of our team, you will have the chance to use your problem-solving skills to connect people with the right care at the right time, as well as work in the community, in homes, and with partner agencies to overcome barriers and advocate for the people we serve. If you are a compassionate, patient, and professional individual who wants to help, we want to hear from you!

DESCRIPTION OF WORK

This role focuses on assessing needs, initiating and adjusting care plans, and helping consumers navigate and access the supportive services they need. Work encompasses intake, assessments, referrals, ongoing care management, caregiver support, and collaborating with other professionals and providers to maintain safety and quality of life for the seniors and families we serve. As a Aging Care Manager 2, you will perform the following duties:

• Case Screening and Intake: Handle telephone intake, screen assigned cases within required timelines, and gather information needed to prioritize cases and determine eligibility
• Field Assessments: Make home and facility visits to gather more information about each individual requesting services by using the Department of Aging standardized assessment tool to determine level of care
• Timely Documentation: Accurately enter and update records in our electronic system within required timeframes
• Service Navigation: Maintain knowledge of AAA programs and community supports to guide consumers and offer informed service choices
• Care Planning and Reassessment: Develop, initiate, and adjust care plans, cost share calculations, and level of care in line with regulations and agency policy
• Financial and Crisis Support: Arrange financial management when needed, monitor services, respond to emergencies, and resolve problems to support consumer stability

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as an Aging Care Manager 1 or a County Caseworker 1; or
• Successful completion of the County Social Casework Intern program; or
• Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within either Luzerne or Wyoming County. If no eligible candidates who live within either Luzerne or Wyoming County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meet