SQA Lead (Point of Sale & Hospitality Tech)
Pointwest Technologies Corp, Louisville, KY, United States
SQA Lead (Point-of-Sale & Hospitality Tech)
Location:
Louisville, KY (Hybrid)
Sector:
Global Hospitality & QSR Technology
The Opportunity
Pointwest is currently seeking a high-caliber
Software Quality Assurance (SQA) Lead
to join a strategic initiative for one of the world's largest and most recognized quick-service restaurant (QSR) brands.
This is not a standard "click-and-test" role. You will be a key player in a massive digital transformation, leading the quality validation for a multi-year global rollout of the
PAR Brink POS
ecosystem. Based in Louisville, Kentucky, you will work at the intersection of high-volume e-commerce and physical store operations, ensuring that technology enhances the experience for millions of customers and thousands of team members.
Core Responsibilities
POS Transformation Leadership:
Drive the testing strategy for the integration and deployment of
PAR Brink POS
and associated back-of-office systems.
Omni-channel Validation:
Ensure seamless synchronization between mobile/web ordering platforms, third-party delivery aggregators, and in-store kitchen display systems (KDS).
Hardware Lab Oversight:
Manage "Model Store" testing environments, validating physical hardware configurations (terminals, printers, payment devices) alongside software builds.
Automation & Efficiency:
Transition manual testing processes into robust automated frameworks to support a continuous deployment (CI/CD) environment.
Defect Governance:
Lead triage meetings with developers and business stakeholders to prioritize fixes based on operational impact and "dinner rush" stability.
Strategic Reporting:
Provide Pointwest and client leadership with clear, data-driven insights into release readiness and system health.
Technical Requirements
Experience:
7+ years in Software QA, with at least 3 years in a Lead role.
PAR Expertise:
Direct, hands‑on experience with
PAR (Brink or PixelPoint)
systems is a mandatory requirement for this role.
Industry Knowledge:
Strong background in the
Restaurant/Hospitality
sector, specifically understanding kitchen workflows and transaction processing.
Testing Stack:
Proficiency in
SQL
for backend data verification.
API Testing and Cloud:
Experience with
API Testing
(Postman, SoapUI) and cloud-based environments (GCP preferred).
Automation Tools:
Familiarity with automation tools such as
Selenium, Appium, or Cypress .
Education:
Bachelor’s degree in Computer Science, IT, or equivalent professional experience.
Professional Attributes
Operational Mindset:
You understand that in the pizza/QSR world, system uptime is critical to store profitability.
Leadership:
Proven ability to manage a team of testers, often across multiple time zones or in hybrid environments.
Communication:
Ability to translate technical bugs into "business impact" for non-technical stakeholders.
Why Pointwest?
At Pointwest, we act as a bridge between top-tier talent and industry-leading enterprises. By joining this project, you will:
Work on a high-visibility project that is a cornerstone of our client’s global strategy.
Engage with a collaborative team that values innovation and "Shift Left" testing methodologies.
Enjoy a competitive compensation structure with the stability of a long-term engagement.
Are you ready to lead the future of hospitality tech?
Apply today with your updated resume and a summary of your experience with PAR POS systems.
#J-18808-Ljbffr
Location:
Louisville, KY (Hybrid)
Sector:
Global Hospitality & QSR Technology
The Opportunity
Pointwest is currently seeking a high-caliber
Software Quality Assurance (SQA) Lead
to join a strategic initiative for one of the world's largest and most recognized quick-service restaurant (QSR) brands.
This is not a standard "click-and-test" role. You will be a key player in a massive digital transformation, leading the quality validation for a multi-year global rollout of the
PAR Brink POS
ecosystem. Based in Louisville, Kentucky, you will work at the intersection of high-volume e-commerce and physical store operations, ensuring that technology enhances the experience for millions of customers and thousands of team members.
Core Responsibilities
POS Transformation Leadership:
Drive the testing strategy for the integration and deployment of
PAR Brink POS
and associated back-of-office systems.
Omni-channel Validation:
Ensure seamless synchronization between mobile/web ordering platforms, third-party delivery aggregators, and in-store kitchen display systems (KDS).
Hardware Lab Oversight:
Manage "Model Store" testing environments, validating physical hardware configurations (terminals, printers, payment devices) alongside software builds.
Automation & Efficiency:
Transition manual testing processes into robust automated frameworks to support a continuous deployment (CI/CD) environment.
Defect Governance:
Lead triage meetings with developers and business stakeholders to prioritize fixes based on operational impact and "dinner rush" stability.
Strategic Reporting:
Provide Pointwest and client leadership with clear, data-driven insights into release readiness and system health.
Technical Requirements
Experience:
7+ years in Software QA, with at least 3 years in a Lead role.
PAR Expertise:
Direct, hands‑on experience with
PAR (Brink or PixelPoint)
systems is a mandatory requirement for this role.
Industry Knowledge:
Strong background in the
Restaurant/Hospitality
sector, specifically understanding kitchen workflows and transaction processing.
Testing Stack:
Proficiency in
SQL
for backend data verification.
API Testing and Cloud:
Experience with
API Testing
(Postman, SoapUI) and cloud-based environments (GCP preferred).
Automation Tools:
Familiarity with automation tools such as
Selenium, Appium, or Cypress .
Education:
Bachelor’s degree in Computer Science, IT, or equivalent professional experience.
Professional Attributes
Operational Mindset:
You understand that in the pizza/QSR world, system uptime is critical to store profitability.
Leadership:
Proven ability to manage a team of testers, often across multiple time zones or in hybrid environments.
Communication:
Ability to translate technical bugs into "business impact" for non-technical stakeholders.
Why Pointwest?
At Pointwest, we act as a bridge between top-tier talent and industry-leading enterprises. By joining this project, you will:
Work on a high-visibility project that is a cornerstone of our client’s global strategy.
Engage with a collaborative team that values innovation and "Shift Left" testing methodologies.
Enjoy a competitive compensation structure with the stability of a long-term engagement.
Are you ready to lead the future of hospitality tech?
Apply today with your updated resume and a summary of your experience with PAR POS systems.
#J-18808-Ljbffr