Admissions Officer, Employer Support
Strategic Education, Inc, Wilmington, DE, United States
Location
800 North King Street, Suite 101, Wilmington, Delaware 19801
Responsibilities
Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.
Set phone interview appointments.
Interview prospective students to determine their educational background and future goals and objectives.
Educate prospective students on the benefits of attending Strayer University, including our high-quality academic programs, convenient locations, flexible course offerings, and recommend appropriate course(s) of study.
Assist prospective students with the application process and review qualifications for admission.
Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
Ensure prospective students’ admissions files are complete and assist students with the initial registration process.
Partner with other departments as necessary to finalize enrollment process, including Student Services, Academics, and the University Registrar’s Office.
Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.
Skills
Detail-oriented with a focus on achieving optimum results while maintaining high ethical standards and compliance with University policies.
Energy and determination to provide valuable and timely services to prospective and newly enrolling students.
Strong computer skills (Excel, PowerPoint, etc.).
Excellent oral and written communication skills.
Work Experience
2-5 years of proven customer service and/or sales experience (highly preferred).
Education
Bachelor’s degree or equivalent (highly preferred).
Other Requirements
Must be able to travel 10% of the time.
Must be able to lift 10 lbs.
Typical office setting and/or remote.
Mobility within the office including movement from floor to floor.
Travel via plane, car, and metro may be required.
Must be able to work more than 40 hours per week when business needs warrant.
Access information using a computer.
Effectively communicate, both up and down the management chain.
Effectively cope with stressful situations.
Strong mental acuity.
Regular, dependable attendance and punctuality are essential functions.
Other essential functions and marginal job functions are subject to modification.
Compensation
Expected starting pay: $22.12/hr.
Pay range: $20.00 - $30.50 per hour.
Benefits
SEI offers a comprehensive package of benefits for employees scheduled 30 hours or more per week, including medical, dental, vision, life and disability plans; 401(k) retirement benefit; Employee Stock Purchase Plan; tuition assistance; well-being incentives; paid time off; paid holidays; tax saving accounts (FSA, HSA); and entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Equal Opportunity
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We welcome applications from all.
Eligibility
Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.
Disability Accommodation
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.
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800 North King Street, Suite 101, Wilmington, Delaware 19801
Responsibilities
Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.
Set phone interview appointments.
Interview prospective students to determine their educational background and future goals and objectives.
Educate prospective students on the benefits of attending Strayer University, including our high-quality academic programs, convenient locations, flexible course offerings, and recommend appropriate course(s) of study.
Assist prospective students with the application process and review qualifications for admission.
Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
Ensure prospective students’ admissions files are complete and assist students with the initial registration process.
Partner with other departments as necessary to finalize enrollment process, including Student Services, Academics, and the University Registrar’s Office.
Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.
Skills
Detail-oriented with a focus on achieving optimum results while maintaining high ethical standards and compliance with University policies.
Energy and determination to provide valuable and timely services to prospective and newly enrolling students.
Strong computer skills (Excel, PowerPoint, etc.).
Excellent oral and written communication skills.
Work Experience
2-5 years of proven customer service and/or sales experience (highly preferred).
Education
Bachelor’s degree or equivalent (highly preferred).
Other Requirements
Must be able to travel 10% of the time.
Must be able to lift 10 lbs.
Typical office setting and/or remote.
Mobility within the office including movement from floor to floor.
Travel via plane, car, and metro may be required.
Must be able to work more than 40 hours per week when business needs warrant.
Access information using a computer.
Effectively communicate, both up and down the management chain.
Effectively cope with stressful situations.
Strong mental acuity.
Regular, dependable attendance and punctuality are essential functions.
Other essential functions and marginal job functions are subject to modification.
Compensation
Expected starting pay: $22.12/hr.
Pay range: $20.00 - $30.50 per hour.
Benefits
SEI offers a comprehensive package of benefits for employees scheduled 30 hours or more per week, including medical, dental, vision, life and disability plans; 401(k) retirement benefit; Employee Stock Purchase Plan; tuition assistance; well-being incentives; paid time off; paid holidays; tax saving accounts (FSA, HSA); and entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Equal Opportunity
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We welcome applications from all.
Eligibility
Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.
Disability Accommodation
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.
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