Patient Service Representative
Cardiac Study Center, Spokane, WA, United States
Front Desk Patient Service Representative
Spokane, WA Full-Time | In-Office | MondayFriday (Closed weekends/holidays) $20.24 $36.66 per hour
About Us
Cardiac Study Center is a leading outpatient cardiology clinic serving the Inland Northwest region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.
Job Summary
We are seeking a Patient Service Representative (PSR) to join our front desk team in Spokane Valley. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.
Responsibilities
Greet patients, visitors, and guests professionally
Verify and update patient demographics and insurance information
Register new patients who have not pre-registered
Coordinate with insurance specialists for referrals as needed
Collect and balance co-payments and daily ledgers
Prepare next-day appointment schedules
Request clinic supply orders when needed
Support other front office team members as available
Close and secure the clinic at the end of the workday
Other administrative tasks as assigned
Qualifications
Required:
High school diploma or GED
13 years of experience in a healthcare or front desk role
Strong communication and customer service skills
Basic math skills and attention to detail
Ability to multitask in a fast-paced environment
Willingness to occasionally travel between clinic sites
Preferred:
Experience in a medical office or cardiology setting
Knowledge of EMR systems
Knowledge of Microsoft Office
Benefits
Competitive hourly pay ($20.24 - $36.66 based on years of healthcare experience and education)
Medical, dental, and vision insurance
Paid time off and paid holidays
401(k) with employer match
Opportunities for internal growth and development
Work Location
910 W 5th Ave suite 900, Spokane, WA 99204, USA This is an in-office position.
Spokane, WA Full-Time | In-Office | MondayFriday (Closed weekends/holidays) $20.24 $36.66 per hour
About Us
Cardiac Study Center is a leading outpatient cardiology clinic serving the Inland Northwest region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.
Job Summary
We are seeking a Patient Service Representative (PSR) to join our front desk team in Spokane Valley. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.
Responsibilities
Greet patients, visitors, and guests professionally
Verify and update patient demographics and insurance information
Register new patients who have not pre-registered
Coordinate with insurance specialists for referrals as needed
Collect and balance co-payments and daily ledgers
Prepare next-day appointment schedules
Request clinic supply orders when needed
Support other front office team members as available
Close and secure the clinic at the end of the workday
Other administrative tasks as assigned
Qualifications
Required:
High school diploma or GED
13 years of experience in a healthcare or front desk role
Strong communication and customer service skills
Basic math skills and attention to detail
Ability to multitask in a fast-paced environment
Willingness to occasionally travel between clinic sites
Preferred:
Experience in a medical office or cardiology setting
Knowledge of EMR systems
Knowledge of Microsoft Office
Benefits
Competitive hourly pay ($20.24 - $36.66 based on years of healthcare experience and education)
Medical, dental, and vision insurance
Paid time off and paid holidays
401(k) with employer match
Opportunities for internal growth and development
Work Location
910 W 5th Ave suite 900, Spokane, WA 99204, USA This is an in-office position.