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Medical Records Manager

Elcor Health Services, Inc., Horseheads, NY, United States


Job Title:

Medical Records Manager
Job Location:

Horseheads, New York
Company Name:

Elcor Nursing & Rehabilitation Center

Job Summary:

Elcor Nursing & Rehabilitation Center, a trusted provider of quality care for over 55 years, is seeking a Medical Records Manager to join our team. As a key member of our healthcare team, you will be responsible for the overall management, accuracy, and security of our medical records department, ensuring timely and accurate documentation, supporting clinical and financial processes, and maintaining regulatory compliance.

Key Responsibilities

Manage the day-to-day operations of the Medical Records Department

Ensure accurate and timely entry of new admission demographics and resident information into PointClickCare (PCC)

Maintain accurate diagnosis documentation, including correct prioritization and ongoing updates

Upload and manage ancillary provider recommendations, consults, and visit documentation in PCC

Track, log, release, store, and oversee proper destruction of medical records in accordance with regulations

Ensure PPS and Medicare certifications are completed and signed within required guidelines

Compliance, QA & Audit Support

Serve as the facility HIPAA Security Officer

Conduct high-risk and low-risk chart audits

Participate in and report to the QUAPI Committee

Perform additional QA audits as defined by facility administration

Payer & External Liaison Responsibilities

Serve as liaison to HMOs and third-party payers

Manage HMO, Medicare, and insurance appeals

Maintain documentation and communication logs for payer correspondence on a case-by-case basis

Provider Credentialing & Scheduling

Complete and maintain credentialing for MDs, NPs, and PAs

Coordinate scheduled provider visits in coordination with the MDS department

Schedule and coordinate specialty provider services, including eye doctor, podiatrist, and dentist

Systems & Security

Act as PCC Security Officer, managing user access and security reviewsEnter and maintain new employee access in PCC as appropriate

Conduct periodic PCC user and security audits

Reporting & Census

Complete and submit weekly census reports through HERDS

Maintain census-related documentation accuracy

Qualifications

Prior experience in medical records management in a Skilled Nursing Facility or Long-Term Care setting is strongly preferred

Working knowledge of PointClickCare (PCC) is required or strongly preferred

Knowledge of Medicare, Medicaid, PPS, and managed care requirements

Familiarity with HIPAA regulations, chart audits, and QA processes

Strong organizational skills with attention to detail

Ability to manage multiple priorities in a fast-paced healthcare environment

Strong communication skills and ability to collaborate with interdisciplinary teams

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