Quality Complaints Specialist (Hybrid: 3 days onsite)

Edge Staffing is seeking a Customer Complaints Specialist in Boston, Massachusetts, to support complaint intake and quality system processes. The role requires a high school diploma with 1-3 years of relevant experience in quality or customer service within a regulated environment. Candidates should be detail-oriented and familiar with complaint-handling processes. The position offers a hybrid work model requiring onsite presence, especially with physical products involved.
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