Escalation Speciality
Collabera Technologies, St Louis, MO, United States
Description
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Job Description
Escalation Speciality
Contract: St. Louis, Missouri, US
Salary Range: 23.00 - 25.00 | Per Hour
Job Code: 368383
End Date: 2026-05-08
Days Left: 11 days, 3 hours left
Apply
Job Details:
Title:
Escalations Representative
Client:
Banking
Work Locations (Hybrid):
St. Louis, MO, 63103 (Hybrid - 1 week onsite / 1 week remote)
Duration:
06 months of contract | (Based upon performance, could be possibility of extension or hire)
Pay Range:
$23/Hr to $25/Hr
Shift:
Monday - Friday |7:30 AM - 4 PM CST
(Occasional coverage until 5:00 PM CST)
Role Overview:
In this role, you will support the Escalations team within Enterprise Complaints & Product Services.
You will be responsible for handling complaint intake, ensuring accurate data capture, and supporting regulatory reporting processes.
Required Skills & Experience:
6 months - 1 year of brokerage or FINRA-related experience
Strong communication and customer service skills (professionalism & empathy)
Experiences with these tools - 1) Smart station 2) BETA 3) SVP 4) Client link
_________________________________________________________________________
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
Smart station
BETA
SVP
Client link
brokerage
FINRA
client services
escalations
complaint specialist
Reach Out to a Recruiter
Recruiter
Email
Phone
Mebin Joseph
mebin.joseph@collabera.com
9733817026
Apply Now
Home
Search Jobs
Job Description
Escalation Speciality
Contract: St. Louis, Missouri, US
Salary Range: 23.00 - 25.00 | Per Hour
Job Code: 368383
End Date: 2026-05-08
Days Left: 11 days, 3 hours left
Apply
Job Details:
Title:
Escalations Representative
Client:
Banking
Work Locations (Hybrid):
St. Louis, MO, 63103 (Hybrid - 1 week onsite / 1 week remote)
Duration:
06 months of contract | (Based upon performance, could be possibility of extension or hire)
Pay Range:
$23/Hr to $25/Hr
Shift:
Monday - Friday |7:30 AM - 4 PM CST
(Occasional coverage until 5:00 PM CST)
Role Overview:
In this role, you will support the Escalations team within Enterprise Complaints & Product Services.
You will be responsible for handling complaint intake, ensuring accurate data capture, and supporting regulatory reporting processes.
Required Skills & Experience:
6 months - 1 year of brokerage or FINRA-related experience
Strong communication and customer service skills (professionalism & empathy)
Experiences with these tools - 1) Smart station 2) BETA 3) SVP 4) Client link
_________________________________________________________________________
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
Smart station
BETA
SVP
Client link
brokerage
FINRA
client services
escalations
complaint specialist
Reach Out to a Recruiter
Recruiter
Phone
Mebin Joseph
mebin.joseph@collabera.com
9733817026
Apply Now