Dental Office Assistant
Heartland Dental, Cumming, GA, United States
Business Assistant
Coal Mountain Dental Care is looking for a Business Assistant to join our team.
Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Benefits
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential
Access to on‑demand Daily Pay
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment
Excellent communication and organizational skills
Ability to handle PHI, with completion of required HIPAA training and adherence to data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Experience with Dentrix or other dental software
Physical Requirements
Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual or in‑person training sessions periodically throughout the year
Completion of a tuberculosis (TB) test is required for all new hires in dental office positions, except in the state of FL & TN
About Coal Mountain Dental Care
Coal Mountain Dental Care, like each Heartland Dental-supported office, is unique to the community and the patients they serve. Join a 9‑person team that thrives on collaboration, communication, and community.
Equal Opportunity Statement
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Coal Mountain Dental Care is looking for a Business Assistant to join our team.
Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Benefits
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential
Access to on‑demand Daily Pay
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment
Excellent communication and organizational skills
Ability to handle PHI, with completion of required HIPAA training and adherence to data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Experience with Dentrix or other dental software
Physical Requirements
Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual or in‑person training sessions periodically throughout the year
Completion of a tuberculosis (TB) test is required for all new hires in dental office positions, except in the state of FL & TN
About Coal Mountain Dental Care
Coal Mountain Dental Care, like each Heartland Dental-supported office, is unique to the community and the patients they serve. Join a 9‑person team that thrives on collaboration, communication, and community.
Equal Opportunity Statement
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr