Patient Access Specialist - PRN
Ensemble Health Partners, Topeka, KS, United States
Ensemble is a leading provider of technology‑enabled revenue cycle management solutions for health systems, offering end‑to‑end and point solutions to clients nationwide.
Job Responsibilities
Perform admitting duties for all patients admitted to the hospital, ensuring compliance with policies and regulatory requirements.
Assign accurate MRNs, complete medical necessity/compliance checks, provide patient instructions, collect insurance information, receive and process physician orders, and utilize the overlay tool while maintaining high customer‑service standards.
Operate the telephone switchboard for inbound, outbound, and inter‑office calls, adhering to policies and providing compassionate service.
Utilize quality auditing and reporting systems to correct accounts, conduct audits, and furnish statistical data to leadership.
Pre‑register patient accounts prior to visits, including collecting demographic, insurance, financial liability, and payment‑plan information.
Explain general consent for treatment forms to patients or their representatives, obtain signatures, and distribute required educational documents and consent forms.
Review eligibility responses in the insurance verification system, select applicable insurance plan codes, and enter benefit data to support point‑of‑service collections and billing processes.
Screen medical necessity using the ABN software, inform Medicare patients of potential non‑payment, and distribute related documentation.
Experience & Qualifications
1+ years of customer service experience.
Inquisitive, with a willingness to embrace innovation and explore AI‑based process improvements.
Required Education
High School Diploma or GED.
Certification
CRCR required within 6 months of hire (company‑paid).
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state‑specific requirements to provide pay transparency. Compensation decisions consider many job‑related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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Job Responsibilities
Perform admitting duties for all patients admitted to the hospital, ensuring compliance with policies and regulatory requirements.
Assign accurate MRNs, complete medical necessity/compliance checks, provide patient instructions, collect insurance information, receive and process physician orders, and utilize the overlay tool while maintaining high customer‑service standards.
Operate the telephone switchboard for inbound, outbound, and inter‑office calls, adhering to policies and providing compassionate service.
Utilize quality auditing and reporting systems to correct accounts, conduct audits, and furnish statistical data to leadership.
Pre‑register patient accounts prior to visits, including collecting demographic, insurance, financial liability, and payment‑plan information.
Explain general consent for treatment forms to patients or their representatives, obtain signatures, and distribute required educational documents and consent forms.
Review eligibility responses in the insurance verification system, select applicable insurance plan codes, and enter benefit data to support point‑of‑service collections and billing processes.
Screen medical necessity using the ABN software, inform Medicare patients of potential non‑payment, and distribute related documentation.
Experience & Qualifications
1+ years of customer service experience.
Inquisitive, with a willingness to embrace innovation and explore AI‑based process improvements.
Required Education
High School Diploma or GED.
Certification
CRCR required within 6 months of hire (company‑paid).
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state‑specific requirements to provide pay transparency. Compensation decisions consider many job‑related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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