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Medical Assistant III - Heart and Vascular Center

Washington University in St. Louis, Saint Louis, MO, United States


Position Summary
This position may lead the work of Medical Assistants I and II and/or act as the primary clinical resource in a large multi‑physician clinical practice. Functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.

Scheduled Hours
40 hours per week.

Primary Duties & Responsibilities
Patient Care Duties

Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.

Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.

Assists with examinations, procedures and lab tests.

May assist with renewal and authorization of non‑narcotic medications per standing orders and department guidelines.

May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

Communication And Documentation

May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.

Directs patient flow, assists with special procedures/treatments, and completes requisitions.

Routes phone messages, patient questions and telephone communications to appropriate personnel.

Assists with care coordination by calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow‑up appointments.

Completes necessary paperwork and documentation in a timely manner.

Answers basic questions from patient/family regarding treatments, diagnosis and procedures.

May complete requisitions/orders per WashU guidelines.

Equipment And Supplies

Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.

Cleans and stocks exam rooms and sterilizes instruments.

Other Functions

Maintains required HIPAA compliance; maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and WashU policies.

Complies with OSHA, state and federal regulatory sources/standards.

Participates in quality improvement activities to ensure appropriate clinical outcomes.

Performs other duties as assigned.

Working Conditions

Normal office environment.

Exposure to blood‑borne pathogens.

Requires protective devices.

Patient care setting.

Direct patient care setting.

Physical Effort

Typically sitting at desk or table.

Typically standing or walking.

Typically bending, crouching, or stooping.

Occasional lifting (25 lbs. or less).

Equipment

Office equipment.

Clinical/diagnostic equipment.

Education
High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications / Professional Licenses

Basic Life Support – American Heart Association

Basic Life Support – American Red Cross

Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)

Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)

Licensed Practical Nurse – Illinois Department of Financial and Professional Regulation

Licensed Practical Nurse – Missouri Division of Professional Registration

Registered Medical Assistant (RMA) – American Medical Technologists (AMT)

Registered Nurse – Illinois Department of Financial and Professional Regulation

Registered Nurse – Missouri Division of Professional Registration

Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, nurse’s aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in‑person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In‑person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources.

Work Experience
Relevant experience: 3 years.

Skills

Anatomy

Communication

Electronic Medical Records (EMR)

Interactive Communication

Interpersonal Relationships

Medical Terminology

Physiology

Telephone Communications

Driver's License
A driver's license is not required for this position.

Grade
C07-H

Salary Range
$19.21 – $28.85 per hour

Benefits Statement
Up to 22 days of vacation, 10 recognized holidays, and sick time.

Competitive health insurance packages with priority appointments and lower copays/coinsurance.

Take advantage of our free Metro transit U‑Pass for eligible employees.

WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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