POS Implementation Analyst
ConStrata, Potomac, MD, United States
Overview
ConStrata is seeking experienced, execution-focused professionals to support onsite POS implementations, including hardware installation and go-live support. This is a travel-intensive, hands-on role ideal for candidates who thrive in fast-paced environments and take ownership of delivering successful deployments.
Responsibilities
Perform onsite POS hardware installation including workstations, printers, and other peripherals
Support go-live activities, ensuring a smooth transition for store teams and managers
Troubleshoot hardware issues in real time during installation and go-live
Provide basic end-user guidance and support for POS systems as needed
Collaborate with remote configuration and support teams during implementations (e.g., via Zoom or Microsoft Teams)
Follow project documentation and complete required reporting, including daily trip reports
Ensure all work is completed in accordance with client requirements, timelines, and company standards
Qualifications
Required Qualifications
Experience in F&B or hospitality operations with hands-on POS system usage
Experience with POS implementations
Strong ability to troubleshoot POS hardware issues in real time
Experience supporting end users on POS systems or similar technologies
Detail-oriented with a structured, methodical approach to hardware installation and maintaining an organized workspace
Good communication and interpersonal skills
Ability to take initiative and maintain a high level of accountability
Ability to work efficiently in fast-paced, execution-driven environments
Willingness and ability to travel 75–80%
Valid driver’s license and passport
Preferred Qualifications
Experience supporting large-scale, multi-location rollouts
Prior supervisory or management experience in F&B or hospitality environments
Equal Opportunity Employer & Accessibility
ConStrata is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.
ConStrata is also committed to providing reasonable accommodations for individuals with disabilities throughout the application and hiring process. If you require assistance or an accommodation due to a disability, please contact us at hr@constrata.io
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ConStrata is seeking experienced, execution-focused professionals to support onsite POS implementations, including hardware installation and go-live support. This is a travel-intensive, hands-on role ideal for candidates who thrive in fast-paced environments and take ownership of delivering successful deployments.
Responsibilities
Perform onsite POS hardware installation including workstations, printers, and other peripherals
Support go-live activities, ensuring a smooth transition for store teams and managers
Troubleshoot hardware issues in real time during installation and go-live
Provide basic end-user guidance and support for POS systems as needed
Collaborate with remote configuration and support teams during implementations (e.g., via Zoom or Microsoft Teams)
Follow project documentation and complete required reporting, including daily trip reports
Ensure all work is completed in accordance with client requirements, timelines, and company standards
Qualifications
Required Qualifications
Experience in F&B or hospitality operations with hands-on POS system usage
Experience with POS implementations
Strong ability to troubleshoot POS hardware issues in real time
Experience supporting end users on POS systems or similar technologies
Detail-oriented with a structured, methodical approach to hardware installation and maintaining an organized workspace
Good communication and interpersonal skills
Ability to take initiative and maintain a high level of accountability
Ability to work efficiently in fast-paced, execution-driven environments
Willingness and ability to travel 75–80%
Valid driver’s license and passport
Preferred Qualifications
Experience supporting large-scale, multi-location rollouts
Prior supervisory or management experience in F&B or hospitality environments
Equal Opportunity Employer & Accessibility
ConStrata is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.
ConStrata is also committed to providing reasonable accommodations for individuals with disabilities throughout the application and hiring process. If you require assistance or an accommodation due to a disability, please contact us at hr@constrata.io
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