SDS RX Lead Dispatcher
DHL (Deutsche Post), Tampa, FL, United States
An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver!Right patient, right place, right time.
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The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager.
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Position: Lead Dispatcher
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Shift:Sunday - Thursday, 10:00am -; 7:00pm
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Pay:Base 50,000/yr.
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The ideal candidate will also possess the following skills and/or experience:
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* 2+ years of Customer Service Experience.
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* Excellent knowledge of management methods and techniques.
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* Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.
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* Maintain current knowledge of routes and locations to assure timely service and accurate information.
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* Address problems and requests by transmitting information or providing solutions.
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* Interact and communicate with staff in a professional manner.
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* Utilize critical thinking skills.
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* Utilize tracking/dispatching software - E-Courier.
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* Maintain regular attendance and dependability.
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* Have excellent communication skills both written and verbal, and interpersonal skills.
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* Have excellent computer skills, including but not limited to data entry, documentation skills, organization.
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* Have excellent analytical and problem-solving skills.
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* Ability to manage multiple projects concurrently, multi-tasking.
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Our excellent benefits packages includes:
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* Affordable medical, dental, and vision coverage available beginning on your 30thday
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* PTO program for all associates, including paid holidays and vacation
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* 401(k) with generous company match
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* Tuition reimbursement program
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* Excellent training and career advancement opportunities
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SDS RX Lead Dispatcher (US)","title
\n
The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager.
\n
Position: Lead Dispatcher
\n
Shift:Sunday - Thursday, 10:00am -; 7:00pm
\n
Pay:Base 50,000/yr.
\n
The ideal candidate will also possess the following skills and/or experience:
\n
\n
* 2+ years of Customer Service Experience.
\n
* Excellent knowledge of management methods and techniques.
\n
* Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.
\n
* Maintain current knowledge of routes and locations to assure timely service and accurate information.
\n
* Address problems and requests by transmitting information or providing solutions.
\n
* Interact and communicate with staff in a professional manner.
\n
* Utilize critical thinking skills.
\n
* Utilize tracking/dispatching software - E-Courier.
\n
* Maintain regular attendance and dependability.
\n
* Have excellent communication skills both written and verbal, and interpersonal skills.
\n
* Have excellent computer skills, including but not limited to data entry, documentation skills, organization.
\n
* Have excellent analytical and problem-solving skills.
\n
* Ability to manage multiple projects concurrently, multi-tasking.
\n
\n
Our excellent benefits packages includes:
\n
\n
* Affordable medical, dental, and vision coverage available beginning on your 30thday
\n
* PTO program for all associates, including paid holidays and vacation
\n
* 401(k) with generous company match
\n
* Tuition reimbursement program
\n
* Excellent training and career advancement opportunities
\n
SDS RX Lead Dispatcher (US)","title