CoPilot SME
Prosum, Deerfield, IL, United States
Job Description
Microsoft Copilot SME (M365) - AI Adoption & Enablement
Pay Range: $85/hour to $125/hour
Job Summary
We are seeking a Microsoft Copilot Subject Matter Expert (SME) to lead enterprise-wide adoption and enablement of Copilot for Microsoft 365. This role focuses on driving AI adoption across business functions by integrating Copilot into daily workflows, improving productivity, and ensuring alignment with governance, security, and compliance standards.
The ideal candidate combines hands-on experience with Microsoft Copilot (M365), strong communication skills, and a proven ability to translate AI capabilities into practical business applications. This is a non-development role focused on user enablement, change management, and AI-driven productivity.
Key Responsibilities
AI Adoption & Enablement
Lead enterprise adoption of Microsoft Copilot for Microsoft 365 across business teams
Identify and implement high-impact, non-development Copilot use cases
Drive user engagement and adoption through enablement strategies and change management initiatives
Training & User Support
Design and deliver training sessions for end users, leadership, and executives
Develop training materials, documentation, and best practices for Copilot usage
Promote prompt engineering techniques to improve AI output quality and effectiveness
Stakeholder Engagement & Advisory
Act as a trusted advisor to business and technology leaders on AI capabilities, risks, and opportunities
Translate complex AI concepts into clear, business-friendly language
Collaborate with cross-functional teams to align AI initiatives with business goals
Governance, Security & Compliance
Ensure Copilot usage aligns with organizational governance, data security, and compliance requirements
Partner with IT, security, and compliance teams to implement responsible AI practices
Support development of policies, standards, and guidelines for AI usage
Continuous Improvement
Monitor adoption metrics, user feedback, and performance outcomes
Refine enablement strategies and use cases based on insights and evolving business needs
Stay current on Microsoft Copilot capabilities and AI trends to inform strategy
Required Qualifications
Hands-on experience with Microsoft Copilot for Microsoft 365 (non-development use cases)
3+ years of experience in AI adoption, digital transformation, or workplace productivity enablement
Strong understanding of prompt engineering, user enablement, and change management
Knowledge of data security, governance, and compliance considerations in AI deployments
Excellent communication and presentation skills for both technical and non-technical audiences
Ability to translate technical concepts into practical business solutions
Preferred Qualifications
Experience in large, enterprise environments with cross-functional collaboration
Background in Microsoft 365 tools (Teams, SharePoint, Outlook, Word, Excel, PowerPoint)
Experience developing and delivering training programs or workshops
Familiarity with collaboration platforms, knowledge management, or productivity tools
Exposure to AI/ML concepts, responsible AI frameworks, or automation tools
Core Competencies
AI Adoption & Enablement
Microsoft 365 & Copilot Expertise
Prompt Engineering
Change Management
Stakeholder Engagement
Training & Facilitation
Governance, Risk & Compliance
Communication & Storytelling
What Success Looks Like
Increased adoption and effective usage of Microsoft Copilot across the organization
Improved employee productivity through AI-enabled workflows
Strong alignment with governance, security, and compliance standards
High-quality training programs and user satisfaction
Clear, measurable impact of AI initiatives on business outcomes
Please view our
Privacy Policy .
Microsoft Copilot SME (M365) - AI Adoption & Enablement
Pay Range: $85/hour to $125/hour
Job Summary
We are seeking a Microsoft Copilot Subject Matter Expert (SME) to lead enterprise-wide adoption and enablement of Copilot for Microsoft 365. This role focuses on driving AI adoption across business functions by integrating Copilot into daily workflows, improving productivity, and ensuring alignment with governance, security, and compliance standards.
The ideal candidate combines hands-on experience with Microsoft Copilot (M365), strong communication skills, and a proven ability to translate AI capabilities into practical business applications. This is a non-development role focused on user enablement, change management, and AI-driven productivity.
Key Responsibilities
AI Adoption & Enablement
Lead enterprise adoption of Microsoft Copilot for Microsoft 365 across business teams
Identify and implement high-impact, non-development Copilot use cases
Drive user engagement and adoption through enablement strategies and change management initiatives
Training & User Support
Design and deliver training sessions for end users, leadership, and executives
Develop training materials, documentation, and best practices for Copilot usage
Promote prompt engineering techniques to improve AI output quality and effectiveness
Stakeholder Engagement & Advisory
Act as a trusted advisor to business and technology leaders on AI capabilities, risks, and opportunities
Translate complex AI concepts into clear, business-friendly language
Collaborate with cross-functional teams to align AI initiatives with business goals
Governance, Security & Compliance
Ensure Copilot usage aligns with organizational governance, data security, and compliance requirements
Partner with IT, security, and compliance teams to implement responsible AI practices
Support development of policies, standards, and guidelines for AI usage
Continuous Improvement
Monitor adoption metrics, user feedback, and performance outcomes
Refine enablement strategies and use cases based on insights and evolving business needs
Stay current on Microsoft Copilot capabilities and AI trends to inform strategy
Required Qualifications
Hands-on experience with Microsoft Copilot for Microsoft 365 (non-development use cases)
3+ years of experience in AI adoption, digital transformation, or workplace productivity enablement
Strong understanding of prompt engineering, user enablement, and change management
Knowledge of data security, governance, and compliance considerations in AI deployments
Excellent communication and presentation skills for both technical and non-technical audiences
Ability to translate technical concepts into practical business solutions
Preferred Qualifications
Experience in large, enterprise environments with cross-functional collaboration
Background in Microsoft 365 tools (Teams, SharePoint, Outlook, Word, Excel, PowerPoint)
Experience developing and delivering training programs or workshops
Familiarity with collaboration platforms, knowledge management, or productivity tools
Exposure to AI/ML concepts, responsible AI frameworks, or automation tools
Core Competencies
AI Adoption & Enablement
Microsoft 365 & Copilot Expertise
Prompt Engineering
Change Management
Stakeholder Engagement
Training & Facilitation
Governance, Risk & Compliance
Communication & Storytelling
What Success Looks Like
Increased adoption and effective usage of Microsoft Copilot across the organization
Improved employee productivity through AI-enabled workflows
Strong alignment with governance, security, and compliance standards
High-quality training programs and user satisfaction
Clear, measurable impact of AI initiatives on business outcomes
Please view our
Privacy Policy .