Systems and Network Administrator
SULLIVAN TIRE CO INC, Norwell, MA, United States
*This role is on-site at our Norwell, MA Office*
Position Summary
The Systems and Network Administrator is responsible for the reliable operation, security, and performance of the organization's IT infrastructure. This role manages servers, networks, and related systems, ensuring availability, integrity, and scalability while supporting business operations and
users across the organization.
Key Responsibilities
Systems Administration
Install, configure, maintain, and support Windows and/or Linux servers (on-premises and cloud-based)
Manage Active Directory, Group Policy, DNS, DHCP, and file/print services
Monitor system performance, capacity, and uptime; proactively identify and resolve issues
Manage system backups, disaster recovery processes, and business continuity plans
Apply patches, updates, and security fixes across server and endpoint environments
Network Administration
Administer and support LAN, VPN, SD-WAN (Meraki) and wireless networks
Configure and maintain routers, switches, firewalls, and network security appliances
Monitor network performance, availability, and security (PRTG, Remote Manager, ConnectWise)
Troubleshoot connectivity issues and coordinate with ISPs and vendors as needed
Maintain network documentation, diagrams, and configurations
Security & Compliance
Implement and enforce security best practices, including user access controls and least-privilege principles
Monitor systems for security threats and respond to incidents
Support compliance efforts related to cybersecurity, data protection, and internal controls
Participate in regular security assessments and audits
User & Application Support
Support enterprise applications, including collaboration, email, and productivity platforms
Assist with escalated technical issues from the help desk
Partner with business teams to support technology needs and improvements
Project & Vendor Support
Participate in infrastructure upgrades, system migrations, and technology projects
Evaluate and recommend hardware, software, and service solutions
Work with third-party vendors for implementation and ongoing support
Requirements
Required Qualifications
Bachelor's degree in Information Technology, Computer Science or equivalent experience
5-7+ years of hand-on experience multi-site or distributed systems and network administration
Strong knowledge of:
Windows Server environments and Active Directory
Networking fundamentals (TCP/IP, VLANs, routing, firewalls)
Backup, disaster recovery, and system monitoring tools
Experience supporting virtualized environments (VMware, Hyper-V at branch scale, Azure VM)
Strong troubleshooting, documentation, and communication skills
Preferred Qualifications
Experience with cloud platforms (Microsoft Azure, AWS, or similar)
Familiarity with Microsoft 365 administration
Security certifications or experience (e.g., firewall management, MFA, endpoint security)
Experience with Veeam, Azure backup
Relevant certifications such as:
Microsoft, Cisco (CCNA), CompTIA Network+, Security+, or similar
Core Competencies
Strong attention to detail and operational discipline
Ability to prioritize and manage multiple tasks
Clear communication with both technical and non-technical stakeholders
Proactive, problem-solving mindset
High level of professionalism and discretion
Working Conditions
Regular on-call rotation. Occasional travel to stores for hands-on work or new store build out
Benefits:
Health Insurance- including Medical, Vision, and Dental
Life and Disability Insurance
Paid Holidays, Personal Time, and Vacation Time
Discounted Services
Employee Owned! ESOP - Employee Stock Ownership Plan
Flexible Spending
401(k) with Company Match
EEO STATEMENT
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our company motto is "Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!
Salary Description
$85,000-100,000/year
Position Summary
The Systems and Network Administrator is responsible for the reliable operation, security, and performance of the organization's IT infrastructure. This role manages servers, networks, and related systems, ensuring availability, integrity, and scalability while supporting business operations and
users across the organization.
Key Responsibilities
Systems Administration
Install, configure, maintain, and support Windows and/or Linux servers (on-premises and cloud-based)
Manage Active Directory, Group Policy, DNS, DHCP, and file/print services
Monitor system performance, capacity, and uptime; proactively identify and resolve issues
Manage system backups, disaster recovery processes, and business continuity plans
Apply patches, updates, and security fixes across server and endpoint environments
Network Administration
Administer and support LAN, VPN, SD-WAN (Meraki) and wireless networks
Configure and maintain routers, switches, firewalls, and network security appliances
Monitor network performance, availability, and security (PRTG, Remote Manager, ConnectWise)
Troubleshoot connectivity issues and coordinate with ISPs and vendors as needed
Maintain network documentation, diagrams, and configurations
Security & Compliance
Implement and enforce security best practices, including user access controls and least-privilege principles
Monitor systems for security threats and respond to incidents
Support compliance efforts related to cybersecurity, data protection, and internal controls
Participate in regular security assessments and audits
User & Application Support
Support enterprise applications, including collaboration, email, and productivity platforms
Assist with escalated technical issues from the help desk
Partner with business teams to support technology needs and improvements
Project & Vendor Support
Participate in infrastructure upgrades, system migrations, and technology projects
Evaluate and recommend hardware, software, and service solutions
Work with third-party vendors for implementation and ongoing support
Requirements
Required Qualifications
Bachelor's degree in Information Technology, Computer Science or equivalent experience
5-7+ years of hand-on experience multi-site or distributed systems and network administration
Strong knowledge of:
Windows Server environments and Active Directory
Networking fundamentals (TCP/IP, VLANs, routing, firewalls)
Backup, disaster recovery, and system monitoring tools
Experience supporting virtualized environments (VMware, Hyper-V at branch scale, Azure VM)
Strong troubleshooting, documentation, and communication skills
Preferred Qualifications
Experience with cloud platforms (Microsoft Azure, AWS, or similar)
Familiarity with Microsoft 365 administration
Security certifications or experience (e.g., firewall management, MFA, endpoint security)
Experience with Veeam, Azure backup
Relevant certifications such as:
Microsoft, Cisco (CCNA), CompTIA Network+, Security+, or similar
Core Competencies
Strong attention to detail and operational discipline
Ability to prioritize and manage multiple tasks
Clear communication with both technical and non-technical stakeholders
Proactive, problem-solving mindset
High level of professionalism and discretion
Working Conditions
Regular on-call rotation. Occasional travel to stores for hands-on work or new store build out
Benefits:
Health Insurance- including Medical, Vision, and Dental
Life and Disability Insurance
Paid Holidays, Personal Time, and Vacation Time
Discounted Services
Employee Owned! ESOP - Employee Stock Ownership Plan
Flexible Spending
401(k) with Company Match
EEO STATEMENT
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our company motto is "Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!
Salary Description
$85,000-100,000/year