Support Services Analyst I
First Tek, Baton Rouge, LA, United States
Description: MAIN FUNCTIONS
Performs a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. Analyzes, detects, identifies and corrects technical problems and deficiencies. Configures and installs computer hardware and software. Manages inventory control of IT equipment and supplies. Upgrades hardware and software components. Maintains IT hardware asset and software tracking. Monitors and collects data on system performance. Position will receive direction and support.
This position level would typically include junior Technical Analyst performing mostly basic tasks. Prior extensive experience not required.
SKILLS AND QUALIFICATIONS
Extensive working knowledge of PCs, network hardware, operating systems, software and network communication protocols. Excellent communication and customer service skills.
Custom Fields:
Name: Secondary Location
Value: None
Performs a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. Analyzes, detects, identifies and corrects technical problems and deficiencies. Configures and installs computer hardware and software. Manages inventory control of IT equipment and supplies. Upgrades hardware and software components. Maintains IT hardware asset and software tracking. Monitors and collects data on system performance. Position will receive direction and support.
This position level would typically include junior Technical Analyst performing mostly basic tasks. Prior extensive experience not required.
SKILLS AND QUALIFICATIONS
Extensive working knowledge of PCs, network hardware, operating systems, software and network communication protocols. Excellent communication and customer service skills.
Custom Fields:
Name: Secondary Location
Value: None