Order Fulfillment Associate
Clark Associates, Lancaster, PA, United States
Order Fulfillment Associate
The Order Fulfillment Associate with The Restaurant Store is responsible for assisting the Order Fulfillment Manager with various aspects of customer order process for a retail branch location. The Order Fulfillment Specialist will achieve a variety of operational goals through effective order entry, management and fulfillment strategies that align with the goals of our sales, purchasing, and inventory teams.
Job Location: 2209 Old Philadelphia Pike, Lancaster, PA 17602
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide friendly, efficient service at the express pick-up area by completing accurate register transactions, verifying memberships, loading customer orders, and expediting checkout to minimize wait times
Drive completion of open customer orders as directed by Order Fulfillment Manager and/or Specialist
Support the growth and customer utilization of online ordering and all order fulfillment options within market reach of the branch location
Communicate effectively with the Inventory and Sales Departments to maintain a consistent focus on what is best for our customers
Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Maintain cleanliness and organization of registers, customer orders, and the express pick up area of the location
Physical Requirements
Work is performed while standing and/or walking, up to and including 9 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
Minimum of 1 year of relevant experience in retail and/or supply chain management
High school diploma or GED, or equivalent combination of education and experience
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
Strong analytical and problem-solving skills
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Service leadership approach with a demonstrated desire to exceed expectations
The Order Fulfillment Associate with The Restaurant Store is responsible for assisting the Order Fulfillment Manager with various aspects of customer order process for a retail branch location. The Order Fulfillment Specialist will achieve a variety of operational goals through effective order entry, management and fulfillment strategies that align with the goals of our sales, purchasing, and inventory teams.
Job Location: 2209 Old Philadelphia Pike, Lancaster, PA 17602
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide friendly, efficient service at the express pick-up area by completing accurate register transactions, verifying memberships, loading customer orders, and expediting checkout to minimize wait times
Drive completion of open customer orders as directed by Order Fulfillment Manager and/or Specialist
Support the growth and customer utilization of online ordering and all order fulfillment options within market reach of the branch location
Communicate effectively with the Inventory and Sales Departments to maintain a consistent focus on what is best for our customers
Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Maintain cleanliness and organization of registers, customer orders, and the express pick up area of the location
Physical Requirements
Work is performed while standing and/or walking, up to and including 9 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
Minimum of 1 year of relevant experience in retail and/or supply chain management
High school diploma or GED, or equivalent combination of education and experience
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
Strong analytical and problem-solving skills
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Service leadership approach with a demonstrated desire to exceed expectations