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Team Coordinator

Apex Restoration DKI, Tullahoma, TN, United States


Team Coordinator Role

The Team Coordinator reports to the Project Manager. The Team Coordinator supports, facilitates, and coordinates the work of multiple projects. The Team Coordinator is the first point of contact with the customer. The Team Coordinator schedules the Estimator for site inspection and updates all notes and control points for the new claim. The Team Coordinator sets up the contract signing with the customer and keeps track of payments for each project. The Team Coordinator manages Accounts Receivables for the life of the project and makes collection calls. The Team Coordinator updates the Job Management Report (JMR) and attends JMR meeting daily. The Team Coordinator attends weekly meetings with the Compliance Manager. The Team Coordinator attends weekly meetings with the Accounts Receivable Manager. The Team Coordinator ensures accuracy of time sheets for all hourly team members. The Team Coordinator collects and uploads fuel receipts. The Team Coordinator collects assets from departing employees and returns equipment to helpdesk.
Accountabilities:
Must be detail-oriented and follow through to completion of a project
Excellent skills in verbal/written communication, teamwork, accuracy, conflict resolution, cost management and time management
Manage multiple projects simultaneously
Computer skills and ability to maneuver multiple systems/software
Foster positive relationships with team members, clients, and insurance adjustors
Perform all aspects of job with high integrity
May work 40+ hours per week (overtime must be pre-approved by Project Manager)
May be on call and on phone rotation during catastrophic events
Perform other responsibilities as required
Required Qualifications:
Previous construction experience preferred, but will train the right candidate
Experience with PSA, XactAnalysis, and Xactimate a plus
Valid Driver's License & eligibility to work in the United States
Ability to pass a background check and drug screen
No felony convictions
Compensation:
Salary $18 - $20/hr (DOE)
Health/ Vision/ Dental/ Aflac
Paid Time Off
8 Paid Holidays
Company laptop provided