Colleague Experience Manager
Hyatt Hotels Corporation, Clearwater Beach, FL, United States
At Hyatt Regency Clearwater Beach Resort & Spa, we believe our guests choose to stay with us because of our caring colleagues who are focused on providing efficient service and meaningful experiences.
Summary
The Colleague Experience Manager is responsible for all areas of the Human Resources function, including payroll processing, benefit administration, recruitment, colleague relations, counseling, safety, and training/development. This position reports to the Assistant Director of Human Resources and Area Director of Human Resources.
Responsibilities
Develop and implement a personalized colleague onboarding experience that reflects the uniqueness and caring culture of the resort.
Maintain a thorough understanding of all HR functions and collaborate with operational leaders to enhance colleague engagement and reduce turnover.
Process weekly payroll and train new leaders on payroll management.
Lead ongoing development initiatives, including formal learning sessions and colleague feedback discussions.
Promote a proactive safety culture by holding Safety Committee meetings and responding to work‑related injuries.
The responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Benefits
Genuine, caring culture
Industry‑leading health, dental, vision, and life insurance after first month
Generous paid time off policy for all full‑time colleagues
Competitive 401(k) retirement savings with company match after one year of service
12 complimentary room nights and unlimited discount nights annually at Hyatt properties worldwide
Free parking in covered hotel parking garage
Lunch in the Colleague Café every day
50% off at The Market coffee shop, Tropico Rooftop Cantina, and Shor American Seafood Grill
Qualifications
Minimum of 2 years of progressive experience in Human Resources, preferably in a similar setting.
Previous operational leadership experience preferred.
Refined oral and written communication skills to effectively engage colleagues, guests, and partners.
Established experience as a team leader with a proven ability to implement practices that achieve business goals and motivate team members.
Computer literate and proficient with Microsoft Office (Word, Excel, PowerPoint).
Adaptability, empathy, and a commitment to enhancing the colleague experience through collaboration and creativity.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Summary
The Colleague Experience Manager is responsible for all areas of the Human Resources function, including payroll processing, benefit administration, recruitment, colleague relations, counseling, safety, and training/development. This position reports to the Assistant Director of Human Resources and Area Director of Human Resources.
Responsibilities
Develop and implement a personalized colleague onboarding experience that reflects the uniqueness and caring culture of the resort.
Maintain a thorough understanding of all HR functions and collaborate with operational leaders to enhance colleague engagement and reduce turnover.
Process weekly payroll and train new leaders on payroll management.
Lead ongoing development initiatives, including formal learning sessions and colleague feedback discussions.
Promote a proactive safety culture by holding Safety Committee meetings and responding to work‑related injuries.
The responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Benefits
Genuine, caring culture
Industry‑leading health, dental, vision, and life insurance after first month
Generous paid time off policy for all full‑time colleagues
Competitive 401(k) retirement savings with company match after one year of service
12 complimentary room nights and unlimited discount nights annually at Hyatt properties worldwide
Free parking in covered hotel parking garage
Lunch in the Colleague Café every day
50% off at The Market coffee shop, Tropico Rooftop Cantina, and Shor American Seafood Grill
Qualifications
Minimum of 2 years of progressive experience in Human Resources, preferably in a similar setting.
Previous operational leadership experience preferred.
Refined oral and written communication skills to effectively engage colleagues, guests, and partners.
Established experience as a team leader with a proven ability to implement practices that achieve business goals and motivate team members.
Computer literate and proficient with Microsoft Office (Word, Excel, PowerPoint).
Adaptability, empathy, and a commitment to enhancing the colleague experience through collaboration and creativity.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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