Experienced Table Games Supervisor - Full Time (Caesars New Orleans)
Caesars Entertainment, New Orleans, LA, United States
Table Games Supervisor
The Table Games Supervisor accurately administers and oversees the operations of an assigned area in compliance with casino regulations and procedures.
How You Will Create the Extraordinary
Oversees all Dealers.
Maintains bank floats and controls game movement determined for optimal playing time.
Constructively trains and supervises Dealers to ensure proper procedures of casino rules and regulations.
Works with other game areas to track and document players winning tax limits. Insures players' information is correctly input into the system.
Verifies issuance of credit after all necessary signatures are confirmed.
Tracks essential play and players. Relays any pertinent information to Supervisor.
Settles minor disputes in a professional and timely manner or uses judgment to call surveillance team for assistance.
Attends supervisory meetings as required by upper management and corporate offices.
Able to maintain area with little supervision from upper management.
Uses independent judgment in the interest of Caesars to effectively recommend the hire, transfer, review, promote, discharge, reward, or discipline staff.
Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations. Ensures that each team member clearly understands and is held accountable for their respective performance expectations.
Verbally communicates to guests and employees with utmost respect. Acts as role models and always presents oneself as a credit to Caesars and encourages others to do the same. Meets the attendance guidelines of the fob and adheres to regulatory, departmental and company policies.
What You Will Need
Must have gaming knowledge, which should include the actual dealing and supervising of at least two table games.
Must have a broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills.
Excellent customer service and employee skills are essential. Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift.
Must be able to bend, reach, kneel, twist and grip items as necessary.
Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment.
Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
Must be able to read, verify and sign appropriate documents relating to the game in a small area. Excellent vision (including peripheral) is needed to protect the games.
Must be able to work at a fast pace and in stressful situations.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must be able to stand for 2- 3 hour increments.
GAMING PERMIT: Non-Key
About Us
Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.
Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values
Together We Win, All In On Service and Blaze the Trail
every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Job Info
Job Identification 75219
Job Category Casino
Job Schedule Full time
Locations Caesars New Orleans (On-site)
The Table Games Supervisor accurately administers and oversees the operations of an assigned area in compliance with casino regulations and procedures.
How You Will Create the Extraordinary
Oversees all Dealers.
Maintains bank floats and controls game movement determined for optimal playing time.
Constructively trains and supervises Dealers to ensure proper procedures of casino rules and regulations.
Works with other game areas to track and document players winning tax limits. Insures players' information is correctly input into the system.
Verifies issuance of credit after all necessary signatures are confirmed.
Tracks essential play and players. Relays any pertinent information to Supervisor.
Settles minor disputes in a professional and timely manner or uses judgment to call surveillance team for assistance.
Attends supervisory meetings as required by upper management and corporate offices.
Able to maintain area with little supervision from upper management.
Uses independent judgment in the interest of Caesars to effectively recommend the hire, transfer, review, promote, discharge, reward, or discipline staff.
Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations. Ensures that each team member clearly understands and is held accountable for their respective performance expectations.
Verbally communicates to guests and employees with utmost respect. Acts as role models and always presents oneself as a credit to Caesars and encourages others to do the same. Meets the attendance guidelines of the fob and adheres to regulatory, departmental and company policies.
What You Will Need
Must have gaming knowledge, which should include the actual dealing and supervising of at least two table games.
Must have a broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills.
Excellent customer service and employee skills are essential. Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift.
Must be able to bend, reach, kneel, twist and grip items as necessary.
Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment.
Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
Must be able to read, verify and sign appropriate documents relating to the game in a small area. Excellent vision (including peripheral) is needed to protect the games.
Must be able to work at a fast pace and in stressful situations.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must be able to stand for 2- 3 hour increments.
GAMING PERMIT: Non-Key
About Us
Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.
Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values
Together We Win, All In On Service and Blaze the Trail
every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Job Info
Job Identification 75219
Job Category Casino
Job Schedule Full time
Locations Caesars New Orleans (On-site)