Client Set Up Representative (Healthcare EDI)
Quadax, Cleveland, OH, United States
Purpose:
Client set-up is a uniquely talented team who is essential to not only our clients, but also to insurance companies and to our Quadax Electronic Data Interchange (EDI) department as a whole. As a member of this specialized team, you will have a wonderful opportunity to build professional relationships within our provider community, internal support teams at Quadax, and with multiple insurance companies all while successfully helping to get and keep our providers up and running processing various transactions through our electronic medical claims processing clearinghouse and software.
This position is in office 5 days a week for the first 3 months (training period). Then reverts to hybrid model of 3 days in office and 2 days working remote each week.
Responsibilities:
Assist our clients with insurance Provider Number Registration
Insurance paperwork research and follow-up
Occasional direct support to clients who use our software
Database entry review and upkeep
Billing and/or invoicing processing and mailings
Review new sales contracts and set up various product implementation workflows for employees
Maintain contract folders
Other duties as assigned.
Requirements:
High school diploma or equivalent, Associate's degree preferred
Strong Microsoft Office and general computer skills a must
Proficient with numbers and calculations
Strong communication and interpersonal skills, displaying the ability to connect and build relationships with clients and fellow colleagues
Positive team-player who has energy and enthusiasm, along with a commitment to exceeding client expectations
Flexibility and openness to work on a variety of assignments with a variety of people
Ability to retain information, make an immediate impact, and provide value-added service to our clients
Attention to detail and accuracy as top priority
Self-motivated who has independent problem solving skills
Maintain confidentiality
Range:
$19-$21/hr.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Client set-up is a uniquely talented team who is essential to not only our clients, but also to insurance companies and to our Quadax Electronic Data Interchange (EDI) department as a whole. As a member of this specialized team, you will have a wonderful opportunity to build professional relationships within our provider community, internal support teams at Quadax, and with multiple insurance companies all while successfully helping to get and keep our providers up and running processing various transactions through our electronic medical claims processing clearinghouse and software.
This position is in office 5 days a week for the first 3 months (training period). Then reverts to hybrid model of 3 days in office and 2 days working remote each week.
Responsibilities:
Assist our clients with insurance Provider Number Registration
Insurance paperwork research and follow-up
Occasional direct support to clients who use our software
Database entry review and upkeep
Billing and/or invoicing processing and mailings
Review new sales contracts and set up various product implementation workflows for employees
Maintain contract folders
Other duties as assigned.
Requirements:
High school diploma or equivalent, Associate's degree preferred
Strong Microsoft Office and general computer skills a must
Proficient with numbers and calculations
Strong communication and interpersonal skills, displaying the ability to connect and build relationships with clients and fellow colleagues
Positive team-player who has energy and enthusiasm, along with a commitment to exceeding client expectations
Flexibility and openness to work on a variety of assignments with a variety of people
Ability to retain information, make an immediate impact, and provide value-added service to our clients
Attention to detail and accuracy as top priority
Self-motivated who has independent problem solving skills
Maintain confidentiality
Range:
$19-$21/hr.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.