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Medical Administrative Assistant

Eye Associates Of New Mexico, Rio Rancho, NM, United States


Patient Services Representative (PSR)

Join EANM as a Patient Services Representative (PSR), responsible for scheduling, patient check-in/out, and insurance verification. You'll provide excellent patient service, assist with billing, and support clinic operations. If you're detail-oriented, adaptable, and enjoy working in a fast-paced environment, this role is for you!
Why Choose Us?
Paid on-the-job training & career advancement opportunities
Extensive personalized training provided regardless of prior experience
Internal Career Ladder
Largest Ophthalmology & Optometry practice in the Southwest
What You'll Do:
Schedule appointments & verify insurance eligibility
Assist patients with registration & billing inquiries
Process referrals & prior authorizations for procedures
Ensure smooth patient check-in/out & collect payments
Provide outstanding patient service in person & over the phone
What We're Looking For:
Strong communication & multitasking skills
Detail-oriented with a patient-first approach
Ability to adapt to new software & workflows
Experience in medical office preferred but not required
Benefits We Offer:
PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
Medical, Dental & Generous Vision Benefits
401(k)
Education Assistance
Company-paid Life, AD&D, Disability Insurance & more!
** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with.75 FTE status or higher; additional details will be provided upon hire.