IT Systems Technician III
Siltronic AG, Portland, OR, United States
Siltronic is one of the world's leading manufacturers of highly specialized hyper pure silicon wafers. Being an international market player, we serve the semiconductor industry worldwide and partner with many leading chip manufacturers. Our global production network in Asia, Europe, and the USA includes today's most advanced plants for 200mm and 300mm wafers. We provide a competitive benefits package including medical, dental, and vision insurance, 401k matching, educational assistance, and a quarterly success sharing bonus program.
Seeking an IT Systems Technician III
The IT Systems Technician III, ensures reliable workstation performance and operational continuity by prioritizing and resolving technical issues within established service levels. They would manage workstation hardware needs through regular evaluation and recommendations, maintain accurate asset inventories with timely updates and cycle counts, and uphold consistent workstation availability through proactive inventory control and ordering practices. In addition, will operate with limited supervision.
Job Duties
Resolve workstation and endpoint failures, repairing or replacing components as needed.
Diagnose and troubleshoot hardware, OS, Linux, and endpoint issues across physical and virtual environments.
Develop and maintain workstation and mobile solutions using Microsoft Office 365.
Configure, image, and deploy workstation systems following approved baselines and security standards.
Plan and execute OS and software installations, upgrades, and patching to ensure reliability and compliance.
Administer Linux/Windows systems, including configuration, patching, access control, performance tuning, and backup/DR readiness.
Manage endpoint lifecycle, including imaging, baselining, packaging, patching, and VDI support.
Administer accounts, printers, directories, and file systems to maintain system integrity.
Provide and manage access to applications, shared resources, and directories.
Monitor service delivery reports and initiate corrective or preventive actions.
Maintain accurate asset-tracking information for all repairs, deployments, and lifecycle activities.
Recover and redeploy under-utilized or unused equipment to optimize hardware usage.
Create and maintain documentation, including system designs, procedures, runbooks, and troubleshooting guides.
Implement containerization and modern release practices where applicable to workstation and endpoint components.
Operate within change, incident, and problem management processes while enforcing security and compliance.
Monitor workstation and endpoint performance and recommend improvements or high-availability patterns.
Evaluate new and emerging technologies and vendors and provide recommendations.
Provide technical support to developers, DBAs, and application teams on endpoint-related dependencies.
Mentor and train support personnel and team members to strengthen team capability.
Position Requirements
Requires an Associate or Bachelor's degree in a relevant IT field or equivalent related experience, along with 4-7 years of systems administration or endpoint engineering work, including at least two years in infrastructure or network design, build, or migration. Should hold A+ or Dell hardware certifications and have experience in at least three areas: collaboration tools (Microsoft 365, WebEx), mobility technologies (Intune, zScaler), identity/SSO, core workplace services (Windows 10/11, AD, DNS, DHCP, SharePoint, SCCM/Adaptiva), virtualization (VMware, Citrix). Strong hardware, OS, and networking knowledge is needed, along with automation skills in PowerShell, Python, or Bash, a solid understanding of current IT trends, and strong analytical and problem-solving abilities to resolve complex issues. May be required to have Clean Room Certification. Must be willing to work on call rotations and perform off hours support / maintenance on an as needed basis.
To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following tasks:
Ability to sit / stand / walk as required for various periods of time
Ability to use office equipment, phones, laptop effectively for various amounts of time throughout the day
Ability to lift up to 50 pounds
Benefits and Compensation:
120 hours vacation
10 Paid Holidays
60 hours of sick time
Medical / Dental / Vision
Health Savings Account Option
Long Term Disability
Parental Leave
Paid Leave Oregon
Life Insurance
Supplemental Life Insurance
Educational Assistance
Employee Assistance Program
Financial Wellness Assistance
Legal Insurance
Quarterly Success Share Bonus
Referral Program
Retirement Plan Options, up to 5% Match
Sponsored Wellness Programs & Challenges
Subsidize Public Transportation Pass
** Relocation assistance is not offered
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Seeking an IT Systems Technician III
The IT Systems Technician III, ensures reliable workstation performance and operational continuity by prioritizing and resolving technical issues within established service levels. They would manage workstation hardware needs through regular evaluation and recommendations, maintain accurate asset inventories with timely updates and cycle counts, and uphold consistent workstation availability through proactive inventory control and ordering practices. In addition, will operate with limited supervision.
Job Duties
Resolve workstation and endpoint failures, repairing or replacing components as needed.
Diagnose and troubleshoot hardware, OS, Linux, and endpoint issues across physical and virtual environments.
Develop and maintain workstation and mobile solutions using Microsoft Office 365.
Configure, image, and deploy workstation systems following approved baselines and security standards.
Plan and execute OS and software installations, upgrades, and patching to ensure reliability and compliance.
Administer Linux/Windows systems, including configuration, patching, access control, performance tuning, and backup/DR readiness.
Manage endpoint lifecycle, including imaging, baselining, packaging, patching, and VDI support.
Administer accounts, printers, directories, and file systems to maintain system integrity.
Provide and manage access to applications, shared resources, and directories.
Monitor service delivery reports and initiate corrective or preventive actions.
Maintain accurate asset-tracking information for all repairs, deployments, and lifecycle activities.
Recover and redeploy under-utilized or unused equipment to optimize hardware usage.
Create and maintain documentation, including system designs, procedures, runbooks, and troubleshooting guides.
Implement containerization and modern release practices where applicable to workstation and endpoint components.
Operate within change, incident, and problem management processes while enforcing security and compliance.
Monitor workstation and endpoint performance and recommend improvements or high-availability patterns.
Evaluate new and emerging technologies and vendors and provide recommendations.
Provide technical support to developers, DBAs, and application teams on endpoint-related dependencies.
Mentor and train support personnel and team members to strengthen team capability.
Position Requirements
Requires an Associate or Bachelor's degree in a relevant IT field or equivalent related experience, along with 4-7 years of systems administration or endpoint engineering work, including at least two years in infrastructure or network design, build, or migration. Should hold A+ or Dell hardware certifications and have experience in at least three areas: collaboration tools (Microsoft 365, WebEx), mobility technologies (Intune, zScaler), identity/SSO, core workplace services (Windows 10/11, AD, DNS, DHCP, SharePoint, SCCM/Adaptiva), virtualization (VMware, Citrix). Strong hardware, OS, and networking knowledge is needed, along with automation skills in PowerShell, Python, or Bash, a solid understanding of current IT trends, and strong analytical and problem-solving abilities to resolve complex issues. May be required to have Clean Room Certification. Must be willing to work on call rotations and perform off hours support / maintenance on an as needed basis.
To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following tasks:
Ability to sit / stand / walk as required for various periods of time
Ability to use office equipment, phones, laptop effectively for various amounts of time throughout the day
Ability to lift up to 50 pounds
Benefits and Compensation:
120 hours vacation
10 Paid Holidays
60 hours of sick time
Medical / Dental / Vision
Health Savings Account Option
Long Term Disability
Parental Leave
Paid Leave Oregon
Life Insurance
Supplemental Life Insurance
Educational Assistance
Employee Assistance Program
Financial Wellness Assistance
Legal Insurance
Quarterly Success Share Bonus
Referral Program
Retirement Plan Options, up to 5% Match
Sponsored Wellness Programs & Challenges
Subsidize Public Transportation Pass
** Relocation assistance is not offered
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.