Techno-Functional Lead: Time & Attendance Support

A leading consulting firm in New York seeks a team lead to provide production support for Workforce Software modules: Time, Scheduling, and Attendance. The successful candidate will manage incoming tickets, mentor support staff, and ensure high-quality communication with clients. Ideal applicants should have over 8 years of relevant experience, strong leadership abilities, and an understanding of job scheduling features. Candidates will work closely with global teams, requiring excellent problem-solving and communication skills.
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