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Agile Coach

United Software Group, Franklin, TN, United States


Job Title: Agile Coach
Location : 4020 Aspen Grove Dr, Franklin, TN 37067 (100% onsite-5 Days Onsite Per week)
Duration : 12+ Months Contract
Teams Meeting Interview
Job Description:

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

They should have active relevant certifications.
Key Responsibilities:
Agile Delivery Leadership
Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives)
Ensure backlog readiness and sprint discipline
Coach Product Owners on prioritization and backlog refinement
Remove impediments that affect team velocity and delivery predictability
Establish and monitor key performance metrics (velocity, cycle time, throughput, defect trends)
Balance planned sprint work with operational interruptions and production support
Agile Transformation & Coaching
Lead the organization’s transition from waterfall to agile delivery practices
Educate teams and stakeholders on agile principles and values
Coach leadership on agile governance and portfolio alignment
Introducing agile best practices while adapting to healthcare regulatory requirements
Promote continuous improvement and psychological safety within teams
Assess team maturity and implement improvement roadmaps
Governance & Enterprise Alignment
Align team delivery with enterprise strategic objectives
Integrate agile practices within existing PMO and change governance structures
Support traceability between initiatives, releases, and compliance requirements
Ensure audit readiness and documentation standards are maintained in an agile model
Partner with portfolio management and leadership teams to increase delivery transparency
Cross-Platform Delivery Coordination
Support teams delivering across enterprise platforms
Coordinate cross-team dependencies
Collaborate with infrastructure, integration, and operations teams
Ensure delivery practices account for ITSM and change management requirements
Metrics, Reporting & Continuous Improvement
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Establish baseline delivery metrics
Provide executive-level reporting on delivery health and risk
Identify bottlenecks and implement process improvements
Utilize data to drive improvement
Required Qualifications
5+ years as a Scrum Master in enterprise environments
3+ years’ experience leading agile transformation from waterfall to agile
Strong understanding of Scrum, Kanban, and scaled agile concepts
Experience in regulated industries (healthcare preferred)
Familiarity with tools such as Azure DevOps, Jira, or similar backlog systems
Strong facilitation, stakeholder management, and conflict resolution skills
Ability to operate at both team and executive levels