INTERNAL RETAIL FOOD SERVICE BRAND MANAGER - CHARTWELLS HIGHER ED - REMOTE
Chartwells HE, Charlotte, NC, United States
Location:
REMOTE
Salary:
$140,000 - $150,000
Other Forms of Compensation:
Medical, Dental, Vision, 401K, PTO, Annual Incentive Plan
At over 300 college & universities around the country,
Chartwells Higher Education
is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
The
Internal Brand Manager
for
Chartwells Higher Education
is responsible for leading the strategy, innovation, standards, and execution of internal retail brands across the portfolio, with a strong focus on the college and university segment. This role will drive brand relevance and performance through forward-thinking innovation, disciplined operational execution, and effective sell-through strategies.
The Internal Brand Manager must be deeply attuned to evolving student preferences, campus trends, and cultural shifts to continuously refresh and elevate the brand experience. This individual will play a critical role in developing concepts and programs that keep students engaged, drive loyalty, and position internal brands as compelling, competitive choices within the campus retail environment.
Key Responsibilities
•
Brand Strategy & Development
•
Innovation & Concept Development
•
Sell-Through Strategy & Performance Optimization
•
Standards & Brand Governance
•
Operational Execution
•
Cross-Functional Collaboration
•
Customer Experience & Loyalty
Qualifications
•
Bachelor’s degree in Business, Marketing, Hospitality, or related field
•
5+ years of experience in brand management, retail, foodservice, or concept development
•
Experience in the college/university or campus retail environment strongly preferred
•
Strong understanding of consumer trends, particularly Gen Z behaviors and preferences
•
Proven ability to translate ideas into operationally executable programs
•
Strong analytical and problem-solving skills
•
Excellent communication and cross-functional collaboration skills
Key Competencies
•
Innovation and creativity
•
Strategic thinking
•
Operational excellence
•
Customer-centric mindset
•
Data-driven decision making
•
Adaptability and trend awareness
Why This Role Matters
This role is critical to ensuring internal brands remain fresh, relevant, and competitive in a rapidly evolving college and university landscape. By driving innovation, enforcing high standards, and executing strong sell-through strategies, the Internal Brand Manager will create experiences that keep students engaged, build loyalty, and deliver sustained growth across the retail portfolio.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.
At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed
are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details:
https://info.flclearinghouse.com/
Req ID:
1526736
Chartwells HE
SHARON MCNEELEY
[[req_classification]]
REMOTE
Salary:
$140,000 - $150,000
Other Forms of Compensation:
Medical, Dental, Vision, 401K, PTO, Annual Incentive Plan
At over 300 college & universities around the country,
Chartwells Higher Education
is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
The
Internal Brand Manager
for
Chartwells Higher Education
is responsible for leading the strategy, innovation, standards, and execution of internal retail brands across the portfolio, with a strong focus on the college and university segment. This role will drive brand relevance and performance through forward-thinking innovation, disciplined operational execution, and effective sell-through strategies.
The Internal Brand Manager must be deeply attuned to evolving student preferences, campus trends, and cultural shifts to continuously refresh and elevate the brand experience. This individual will play a critical role in developing concepts and programs that keep students engaged, drive loyalty, and position internal brands as compelling, competitive choices within the campus retail environment.
Key Responsibilities
•
Brand Strategy & Development
•
Innovation & Concept Development
•
Sell-Through Strategy & Performance Optimization
•
Standards & Brand Governance
•
Operational Execution
•
Cross-Functional Collaboration
•
Customer Experience & Loyalty
Qualifications
•
Bachelor’s degree in Business, Marketing, Hospitality, or related field
•
5+ years of experience in brand management, retail, foodservice, or concept development
•
Experience in the college/university or campus retail environment strongly preferred
•
Strong understanding of consumer trends, particularly Gen Z behaviors and preferences
•
Proven ability to translate ideas into operationally executable programs
•
Strong analytical and problem-solving skills
•
Excellent communication and cross-functional collaboration skills
Key Competencies
•
Innovation and creativity
•
Strategic thinking
•
Operational excellence
•
Customer-centric mindset
•
Data-driven decision making
•
Adaptability and trend awareness
Why This Role Matters
This role is critical to ensuring internal brands remain fresh, relevant, and competitive in a rapidly evolving college and university landscape. By driving innovation, enforcing high standards, and executing strong sell-through strategies, the Internal Brand Manager will create experiences that keep students engaged, build loyalty, and deliver sustained growth across the retail portfolio.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.
At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed
are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details:
https://info.flclearinghouse.com/
Req ID:
1526736
Chartwells HE
SHARON MCNEELEY
[[req_classification]]