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INTERNAL BRAND MANAGER - CHARTWELLS HIGHER ED - REMOTE

Compass Group, North America, Charlotte, NC, United States


Location: REMOTE

Salary:

$140,000 - $150,000

Other Forms of Compensation:

Medical, Dental, Vision, 401K, PTO, Annual Incentive Plan

At over 300 college & universities around the country,

Chartwells Higher Education

is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary
The

Internal Brand Manager

for

Chartwells Higher Education

is responsible for leading the strategy, innovation, standards, and execution of internal retail brands across the portfolio, with a strong focus on the college and university segment. This role will drive brand relevance and performance through forward-thinking innovation, disciplined operational execution, and effective sell-through strategies.

The Internal Brand Manager must be deeply attuned to evolving student preferences, campus trends, and cultural shifts to continuously refresh and elevate the brand experience. This individual will play a critical role in developing concepts and programs that keep students engaged, drive loyalty, and position internal brands as compelling, competitive choices within the campus retail environment.

Key Responsibilities

Brand Strategy & Development

Innovation & Concept Development

Sell-Through Strategy & Performance Optimization

Standards & Brand Governance

Operational Execution

Cross-Functional Collaboration

Customer Experience & Loyalty

Qualifications

Bachelor’s degree in Business, Marketing, Hospitality, or related field

5+ years of experience in brand management, retail, foodservice, or concept development

Experience in the college/university or campus retail environment strongly preferred

Strong understanding of consumer trends, particularly Gen Z behaviors and preferences

Proven ability to translate ideas into operationally executable programs

Strong analytical and problem-solving skills

Excellent communication and cross-functional collaboration skills

Key Competencies

Innovation and creativity

Strategic thinking

Operational excellence

Customer-centric mindset

Data-driven decision making

Adaptability and trend awareness

Why This Role Matters
This role is critical to ensuring internal brands remain fresh, relevant, and competitive in a rapidly evolving college and university landscape. By driving innovation, enforcing high standards, and executing strong sell-through strategies, the Internal Brand Manager will create experiences that keep students engaged, build loyalty, and deliver sustained growth across the retail portfolio.

Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA

Equal Opportunity Employer
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Chartwells Higher Ed maintains a drug-free workplace.

Benefits

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, see the wage transparency information at https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID:

1526736

Chartwells HE

SHARON MCNEELEY

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